Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
270 Review(s)
4.99
Pedro Daniel E
December 14, 2023
Lynette and her team are amazing at what they do! As a first time Home Buyer they were patient with me. They answered all of my questions and helped me through every step of my First time home purchase.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Daniel, for the sweet review and the perfect rating. My team and I at Primary Residential Mortgage, Inc., pride ourselves on being there for our clients every step of the way, especially for monumental moments like a first home purchase. We're thrilled to hear that you felt supported and well-informed throughout the process. It was an absolute pleasure to work with you. We hope to have the opportunity to assist you with any future mortgage needs. Thank you for your trust!
Jennifer M. S
December 5, 2023
You did amazing, Thank you for helping me alone the way. I appreciate you! It was a pleasure.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Congrats on your closing today! Working with you was great! Your friendly approach, excellent work, and never-give-up attitude in finding the perfect home for our clients made a real difference. Thanks for letting me help with the loan. Your kind words made my day!
Loren B
December 4, 2023
Lynette is very kind, professional, helpful, and responsive.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Loren. I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. It's always my goal to provide professional, helpful, and responsive service. I appreciate your 5-star rating greatly and look forward to assisting you with any future mortgage needs.
Tita A. C
December 1, 2023
Such an amazing lender! Very knowledgeable and very informative!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Hi Tita,
Enjoy teaming up with you! Appreciate your trust with clients. It's always a pleasure working together. You're doing awesome—thanks for the kind words and keep up the good work!
William A
November 29, 2023
Lynette and her team are amazing. They consistently go above and beyond for her clients. Lynette is thorough during the pre approval process which gives me and my buyers confidence that the loan will close. She is amazing at communication and consistency closes loans on time or early! 10 out of 10!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Will, It's an absolute delight working with you. Your trust in my assistance for your clients is deeply appreciated. Working together is always a pleasure, and your five-star rating means a great deal. Thank you sincerely!