Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
270 Review(s)
4.99
Adrian Avitia
March 24, 2024
Lynette was kind, attentive, and professional throughout our loan process. She answered all of our questions. I felt taken care of and valued as a home buyer thanks to all of her hard work. I am grateful for her assistance and could not be happier with our new home.
Reply from Owner: Thank you so much for the kind words, Adrian. It was a pleasure working with you as well. Helping my clients feel taken care of during such a big decision in their lives is always my goal. I am thrilled to hear that you are happy with your new home. Don't hesitate to reach out if you have any future questions or needs. Thank you.
Adrian Eloy A
March 24, 2024
Lynette was kind, attentive, and professional throughout our loan process. She answered all of our questions. I felt taken care of and valued as a home buyer thanks to all of her hard work. I am grateful for her assistance and could not be happier with our new home.
Reply from Lynette Turpen: Thank you so much for your kind words, Adrian. I'm absolutely delighted to hear that you felt taken care of throughout the loan process. Helping you navigate through this process and making sure all your questions were answered was my pleasure. It's satisfying to know that my hard work translated into a positive experience for you. Congratulations once again on your new home! It was a privilege to assist you. Best wishes from all of us at Primary Residential Mortgage, Inc.
Mark P
March 21, 2024
Always great working with you!
Reply from Lynette Turpen: I'm absolutely delighted to hear your positive feedback, Mark! It's always a pleasure working with you as well. Your satisfaction is our ultimate goal at Primary Residential Mortgage, Inc. Thank you for the wonderful rating. Looking forward to serving you again in the future.
Tana F G
March 20, 2024
Lynette was so awesome. So helpful. I really appreciated all she did for us.
Reply from Lynette Turpen: I'm so glad to hear you had a positive experience, Tana! It was an absolute pleasure assisting you. Your appreciation truly means a lot to me and it's what makes my job at Primary Residential Mortgage, Inc. extremely fulfilling. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thank you for your 5-star review!
Orlando G
March 20, 2024
The willingness to help. Very informative on what was going on with the loan. Again Thanks for everything
Reply from Lynette Turpen: I'm thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc., Orlando. It was my pleasure to assist you throughout the loan process and keep you informed every step of the way. Remember, I'm always here to assist with any future mortgage needs. Thank you for taking the time to share your feedback. It means the world to me and to our entire team! - Lynette Turpen