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What Our Clients Say About Us

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

986 Review(s)
4.97
Lorraine E March 4, 2024
Great Service
Lori Stead March 1, 2024
Imagine this: there you are, your dream home practically calling your name, but then – bam – the credit union gives you the cold shoulder. Why? Because apparently, being your own boss (yeah, both of you rockstars) is a tad too complicated for their taste. Enter Renee, not all heroes wear capes, but this loan officer might as well have! Renee didn't just go the extra mile; she ran a marathon for us. Renee is not your average loan officer; she's a homebuyer's dream come true. She dove into our situation with the enthusiasm of a detective in a mystery novel, exploring every nook and cranny for solutions. Renee wasn't just doing her job; she was on a mission. She sifted through options, juggled lenders, and – lo and behold – secured us a home loan that felt like winning the lottery. To say Renee worked hard is an understatement. It's rare to see someone so dedicated to their clients' happiness and success. Renee took our complicated cash flow, made sense of it, and presented it in a way that got us across the finish line. If you're out there, feeling like the odds are stacked against you, and you need someone who'll fight tooth and nail for your home dream, Renee's your person. She doesn't just take her job seriously; she makes it her personal quest to deliver nothing but the best. Renee, you're a superstar, and we can't thank you enough!
Lorene S March 1, 2024
Renee went out of her way, leaving no stone unturned, until she got is the loan we needed for our house. With every obstacle, she pushed forward, undeterred.
Reply from Renee Hinojosa | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I wholeheartedly appreciate you taking the time to leave this review. It was great working with you, even with the small obstacles! :)
Crystal W February 28, 2024
Renee is a valuable member of our real estate team. We trust her 100% with our client needs and she is always there for our specific questions. She has extensive knowledge and experience and her personal touch takes the stress out of the lending process for the families we help.
Reply from Renee Hinojosa | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words. I absolutely love working with you and your clients!
Auston F February 26, 2024
Absolutely amazing went above and beyond definitely would recommend to anybody.
Reply from Renee Hinojosa: Thank you so much for your kind words, Auston. I really appreciate you taking the time to share your experience at Primary Residential Mortgage, Inc. I'm thrilled to hear that you were satisfied with my service and I'll keep striving to exceed the expectations of valued clients like yourself. Don't hesitate to reach out if you need anything in the future. Thanks again.