Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
986 Review(s)
4.97
Matthew Destin M
April 9, 2024
Very easy, answered all our questions! Made sure we were aware of the process and made everything a breeze.
Reply from Renee Hinojosa: I'm thrilled to hear that you found the process straightforward and easy, Matthew! It's always my goal to ensure my clients feel informed and confident every step of the way. Thank you for taking the time to share your positive experience with Primary Residential Mortgage, Inc., and for the 5-star rating. If you have any more questions in the future, don't hesitate to reach out.
Daileen O
April 7, 2024
Renee did a great job explaining everything to us. She was also very efficient and timely with everything during the whole process. Much appreciated, being first time home buyers.
Reply from Renee Hinojosa: I'm thrilled to hear that you had such a positive experience, Daileen! I understand that the home buying process, especially the first time around, can be daunting, and I'm glad I could provide you with the clarity and efficiency you needed. Thank you for choosing Primary Residential Mortgage, Inc. and for taking the time to leave this fantastic review. I wish you all the best in your new home.
William Leo C
April 2, 2024
Renee was knowledgeable, professional and available to answer questions after hours. Renee was very helpful throughout the entire process and made my home buying experience enjoyable.
Reply from Renee Hinojosa: Thrilled to hear your positive feedback, William! It was a pleasure assisting you throughout your home buying journey. I'm glad that I was able to make the process enjoyable for you and be there to answer your queries even after hours. Thank you for your generous rating and for choosing Primary Residential Mortgage, Inc., for your needs. I look forward to the possibility of working with you in the future.
Monica V
April 1, 2024
Thank you for being on top everything always.
Reply from Renee Hinojosa: I'm truly grateful for your kind words, Monica. It brings great satisfaction to know that you appreciate my efforts. At Primary Residential Mortgage, Inc., we strive to provide top-tier service to our incredible customers like you. Your positive feedback fuels our dedication. Thank you for trusting me with your business, and if you need anything in the future, please don't hesitate to reach out.
Hermelinda M
March 30, 2024
Renee, is a exceptional individual who is not afraid of a challenge, Renee Hinojosa left no stone unturned to provide us with the most highest excellent service. We are extremely happy and satisfied we would recommend her to anyone who is looking for a Honest and hard working person.
Reply from Renee Hinojosa: I'm absolutely delighted to hear such positive feedback, Hermelinda! It was a wonderful experience working with you. I always aim to provide the best service to my clients and I'm glad that you were satisfied with the results. I pride myself on being honest and hardworking, so it's heartening to know that these qualities resonated with you. Thank you for recommending me, and remember, I'm here for any future mortgage needs you might have with Primary Residential Mortgage, Inc.