Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
986 Review(s)
4.97
Shelby P
April 12, 2024
Renee was very great! She was personable and reasonable with explaining this to us as first time buyers.
Reply from Renee Hinojosa: I'm so glad to hear that you had a positive experience, Shelby! Being a first-time home buyer can be a daunting process and I'm happy I could make it a little easier for you. Thank you for the fantastic review and for choosing Primary Residential Mortgage, Inc. It was a pleasure working with you!
Herman R
April 12, 2024
Renee gives service at a level unparalleled. She’s is an industry expert and knows how to set annd meet expectations on point.
Reply from Renee Hinojosa: I'm truly delighted to read your review, Herman! It's always my goal to provide the best service and meet your expectations. I'm glad that you experienced this during our interactions. Your kind words mean a lot to me. Thank you for choosing Primary Residential Mortgage, Inc. I look forward to continuing to serve your mortgage needs in the future.
Mario A O
April 11, 2024
Renee was very helpful and knowledgeable about the whole process. She was very efficient and timely with everything, and did a great job for us.
Reply from Renee Hinojosa: I'm thrilled to hear that you had a positive experience, Mario! It's my priority to make the mortgage process as seamless and efficient as possible for our clients. Your kind words are a testament to the hard work we put in at Primary Residential Mortgage, Inc. Thank you for taking the time to share your feedback and the 5-star rating. It was a pleasure working with you. Please don't hesitate to reach out for any future mortgage needs.
Celina M
April 11, 2024
Toby is a pleasure to work with. She is friendly professional and knowledgeable. Toby is always here to help in all aspects of this process. We have had two experiences doing business with her and I will definitely recommend her to others! Thank you Toby! You are awesome!
Reply from Toby Leal: I'm really glad to hear that you had such a positive experience, Celina! It's always my priority to make the mortgage process as smooth and straightforward as possible, and I'm happy to hear that you've found this to be the case. Thank you for your kind review and for recommending me to others, it truly means a lot. I'm here to assist with any future mortgage needs you might have. Many thanks, Celina!
Jessica F
April 9, 2024
Thank you for always being so wonderful to work with.
Reply from Toby Leal: I'm sincerely grateful for your kind words and high rating, Jessica. Your satisfaction is always our top priority at Primary Residential Mortgage, Inc. We're glad to hear that you had a wonderful experience working with us. We look forward to being of service to you in the future. Best Regards, Toby Leal