Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
986 Review(s)
4.97
Cheyenne N
April 21, 2024
absolutely loved my team! 10/10 recommend Renee!!
Matthew Edward S
April 17, 2024
Renee was wonderful. Very knowledgeable and efficient at her job!
Reply from Renee Hinojosa: I'm truly appreciative of your kind words, Matthew. It was a pleasure to assist you, and I'm glad to hear that you felt well-served. Every day at Primary Residential Mortgage, Inc., we strive to provide knowledgeable and efficient service. Your positive feedback is incredibly rewarding. Please don't hesitate to reach out if you need anything in the future. Thank you for your 5-star review!
Zak K
April 16, 2024
As always. Renee’s team was great and got the job done!
Reply from Renee Hinojosa: Thank you for taking the time to share your positive experience, Zak. I'm thrilled to hear that my team and I were able to meet your expectations. It's always a pleasure to assist you with your mortgage needs at Primary Residential Mortgage, Inc. We strive to provide the best service possible, and your feedback validates our efforts. Thanks again for the 5-star review!
Lazaro P
April 15, 2024
Renee worked so hard to see what the best options for me were. she stuck by me even when I lost hope. She also made herself available at all times (sometimes even after work hours). Rene simply gets the job done and does it so nicely that I feel like I also gained a friend. Can't thank her enough.
Reply from Renee Hinojosa: Lazaro, I can't tell you how much your kind words mean to me. I'm beyond thrilled I was able to assist you and help make your experience with Primary Residential Mortgage, Inc. a positive one. It was my privilege to stick by your side every step of the way. Knowing I was able to instill hope and provide you with the best options is what makes my job so rewarding. I'm incredibly happy to hear that you feel like you gained a friend because I feel the same way. Please don't hesitate to reach out if you need anything in the future! Thank you again, Lazaro.
Floyd M
April 15, 2024
The speed of closing the deal and professionalism
Reply from Toby Leal: I'm incredibly grateful for your kind words and high rating, Floyd. I'm delighted to hear you were satisfied with the speed and professionalism involved in closing the deal. At Primary Residential Mortgage, Inc., we aim to provide the best possible service to our clients. If you have any more mortgage needs in the future, don't hesitate to reach out. I'm here to help! All the best, Toby Leal.