Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
518 Review(s)
4.87
Luther November 11, 2024
Jared and John are consummate professionals. This deal had some difficult problems and they went above and beyond to get it closed on time.
Reply from Jared Walker: I'm thrilled to hear about your positive experience, Luther. Our team at Primary Residential Mortgage, Inc. always strives to navigate even the most challenging situations to ensure a successful closing. Your compliments are greatly appreciated. It was a pleasure working with you. Feel free to reach out if you need anything in the future.
- Jared Walker
Michelle P.L. October 23, 2024
Kevin was very impressive and shared timely and accurate information with us. Thank you Kevin!
Reply from Kevin Yoder: I'm so glad to hear that you had a positive experience, Michelle. Your feedback is incredibly valuable to us at Primary Residential Mortgage, Inc. It was a pleasure assisting you and providing timely, accurate information. I'm here if you have any other questions or need further assistance in the future. Thank you for your kind words and the 5-star rating!
Cameron S October 15, 2024
Took the time to answer each of our questions; would get back to us promptly; kind and courteous; and very knowledgeable.
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Thank you Cameron, congrats on your family's new home!
Alan Arata December 11, 2024
Kevin is someone you can trust with the most important investment of your life—your home. He genuinely cares about his clients, taking the time to listen and find solutions that meet their needs. The three words I would use to describe Kevin are Integrity, Honesty, and Straightforwardness.
Alisha N August 17, 2024
He was there every step of the way to make sure we got through the loan process smoothly.
Reply from Jared Walker: I'm thrilled to hear that you had a positive experience with the loan process, Alisha. It was my pleasure to be with you every step of the way. Your feedback means a lot to me and to Primary Residential Mortgage, Inc. Thank you for the wonderful review and the full 5-star rating. Please do not hesitate to reach out if there's anything else you need in the future.