Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
494 Review(s)
4.87
Kelly J November 27, 2024
John always treats us right. This is our third mortgage working with John and he only gets better! Thank you!
Reply from Jared Walker: I'm really thrilled to hear that you've had such consistent positive experiences with us, Kelly. It's a pleasure to have you as a return client for your mortgage needs. I'm glad to know I've been able to assist you effectively and your satisfaction means a lot to me and to all of us at Primary Residential Mortgage, Inc. Thank you for your confidence in our work and your stellar review. Looking forward to continue serving you in the future.
Pamela J November 14, 2024
You made the process so easy. You showed you truly care and went above and Beyond for us during difficult market times. We have worked with you on three loans to date and you will always be our choice in the future. Thank you.
Reply from Jared Walker: I'm thrilled to hear that you found our process easy, Pamela. It was a genuine pleasure to assist you during these challenging market times. I'm truly touched by your kind words and your continuous trust in me and Primary Residential Mortgage, Inc. I'm looking forward to guiding you through your future loans. Here's to many more successful collaborations! Thank you.
Luther November 11, 2024
Jared and John are consummate professionals. This deal had some difficult problems and they went above and beyond to get it closed on time.
Reply from Jared Walker: I'm thrilled to hear about your positive experience, Luther. Our team at Primary Residential Mortgage, Inc. always strives to navigate even the most challenging situations to ensure a successful closing. Your compliments are greatly appreciated. It was a pleasure working with you. Feel free to reach out if you need anything in the future.
- Jared Walker
Michelle P.L. October 23, 2024
Kevin was very impressive and shared timely and accurate information with us. Thank you Kevin!
Reply from Kevin Yoder: I'm so glad to hear that you had a positive experience, Michelle. Your feedback is incredibly valuable to us at Primary Residential Mortgage, Inc. It was a pleasure assisting you and providing timely, accurate information. I'm here if you have any other questions or need further assistance in the future. Thank you for your kind words and the 5-star rating!
Cameron S October 15, 2024
Took the time to answer each of our questions; would get back to us promptly; kind and courteous; and very knowledgeable.
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Thank you Cameron, congrats on your family's new home!