Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
500 Review(s)
4.87
Shawn Alan March 15, 2025
him and his dad are just amazing people that will do anything to make your life easier.
i have the most respect for the duo.
father and son such great honest people , i love them both .
Jacob February 25, 2025
Great personality and genuine. Honest about how everything breaks down and sends videos to make it clear with all these confusing documents. He did great and was enjoyable to work with!
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Thank you Jacob, I enjoyed helping you and Jocelyn buy your first home!
Gregory Dale January 23, 2025
He did a great job helping us through the process. He always kept us informed and was available at all times throuout the process.
Reply from Kevin Yoder: Gregory, thanks so much for the kind words! I really appreciate you taking the time to share your experience. It was a pleasure working with you and I'm so glad I could help you navigate the process. I always strive to keep my clients informed and accessible, so it’s rewarding to hear that my efforts made a difference. I hope you’re enjoying your new home!
Gregory W January 8, 2025
It was a difficult loan package to work through, he and his team did a remarkable job.
Reply from Jared Walker | Sales Manager | Primary Residential Mortgage, Inc.: Thank you for the glowing review, Gregory! Your feedback is greatly appreciated. I acknowledge it wasn't the easiest loan package to navigate, but it is exactly these kind of challenges that our team thrives on. We are committed to providing exceptional service regardless of the complexity of the situation. Looking forward to assisting you again in the future.
Shari December 26, 2024
He did whatever it took to get the loan approved. He went above and beyond what I feel I've ever gotten from a loan officer in the past.
Reply from Jared Walker | Sales Manager | Primary Residential Mortgage, Inc.: Thank you so much for your kind feedback, Shari. I'm really pleased to hear that you were satisfied with the level of service you received. It's always my goal to go above and beyond for every client. I'm glad that I could make your loan approval process a positive experience. It was a pleasure serving you as your loan officer. If you ever have any mortgage-related questions in the future, don't hesitate to get in touch. Thanks again for choosing Primary Residential Mortgage, Inc.