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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

441 Review(s)
4.89
Tristen W June 11, 2024
I don’t think there was much that Kevin could’ve done better it was just other people in the process that soured the experience.
Jennifer L June 4, 2024
Thanks so much for all the communication throughout the transaction and the weekly updates!
Luther B May 20, 2024
John and Jared are masters at their business. They always go the extra mile to get the job done and on time.
Brenda E A May 1, 2024
My husband and I are self-employed business owners and with that it can create its own challenges when purchasing a home. We were originally turned down at our Credit Union where we have banked for years. This was extremely disappointing, and we thought we would have to give up the home we had just contracted on. We were given John Walkers contact information to try and see if he could review our loan situation. John and his team were able to put together our loan portfolio and get us approved! We are thankful to his team for helping us get through a difficult situation! We would not hesitate to refer him to others, and plan on being a repeat customer!
Luther B April 11, 2024
John and Jared are always professional and knowledgeable. They are experts in the mortgage industry and have the expertise and experience to handle any issues that arise swiftly and efficiently.
Reply from Jared Walker | Sales Manager | Primary Residential Mortgage, Inc.: I sincerely appreciate your kind words, Luther. My goal is to ensure all our customers receive top-notch service while navigating the mortgage process. Your high rating and recognition of our expertise reinforces the commitment we have to our work here at Primary Residential Mortgage, Inc. Thank you for taking the time to share your positive experience.