Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
518 Review(s)
4.87
Tanner S June 29, 2025
10/10 no notes
Angelia R June 19, 2025
guys are absolutely amazing and I appreciate working with you as a realtor
Reply from Jared Walker | Sales Manager | Primary Residential Mortgage, Inc.: We are thrilled to hear that you had an amazing experience working with us. Your appreciation as a realtor means a lot, and we look forward to continuing our successful collaboration.
Adam Vannoy June 18, 2025
We had an excellent experience working with Jared and John. They went above and beyond, putting in long hours, late nights, and even weekends to ensure our loan closed on time. Their dedication and professionalism were clear every step of the way. They also helped us find a creative loan solution, which made a big difference for our family. We couldn’t be happier with the process or the outcome. Classic Homes referred us to them, and now we know why. They deliver. Highly recommend!
Adam June 18, 2025
Jared and John, it was truly a pleasure working with both of you. We deeply appreciate all the hard work, long hours, late nights, and weekends you put in behind the scenes to help make this happen. Your dedication was instrumental in ensuring we closed on time, and we’re incredibly grateful for your efforts. Thank you for working with us to find a creative loan solution that allowed us to move forward with less than 20% down. You both were fantastic throughout the process, and we couldn’t be happier with the outcome. Classic Homes referred us to you for a reason, they knew you’d get the job done. Thank you again, gentlemen!
Reply from Jared Walker | Sales Manager | Primary Residential Mortgage, Inc.: I'm thrilled to hear about your positive experience, Adam. It was truly a pleasure working with you, and I'm glad we could find a creative loan solution that met your needs. Both John and I appreciate your kind words and are grateful for the opportunity to assist you. Thank you for trusting us and for the recommendation from Classic Homes. We’re delighted that you’re happy with the outcome.
LaQuanta June 15, 2025
Jared was really patient with us and had no problem explaining our loan and the processes that came with it to us. He really took his time to help us understand ever step. This was really helpful to us as first time home buyers. I couldn't have asked for a better loan officer! Thank you Jared for helping our family.
Reply from Jared Walker | Sales Manager | Primary Residential Mortgage, Inc.: I'm thrilled to hear that I could assist you effectively as first-time homebuyers. It was a pleasure helping you understand the loan process, and I'm glad I could make it clear and manageable for your family. Thank you for your kind words and trust in me.