Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
437 Review(s)
4.89
Mitchell P
April 3, 2024
It was simple
Reply from Jared Walker: I'm glad to hear that you found the process simple, Mitchell. It's my goal at Primary Residential Mortgage, Inc. to make each customer's experience as straightforward and stress-free as possible. I'm thrilled that I was able to meet your expectations. Thanks for taking the time to leave a review and for the perfect rating. It was a pleasure working with you.
Stephen Joseph H
March 25, 2024
Kevin was very attentive in answering questions. He was readily available and was very clear about all stages of the lending process.
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Thank you Stephen, it was a pleasure helping you and Emily get into your new house!
Nathaniel E H
February 19, 2024
Kevin was extremely professional, yet also relatable and warm. He was responsive and clear. There were no surprises, and he managed to lock us into a rate right when the rates had dipped, before they went back up again! He was excellent in all the ways, proactive and also kind! A pleasure to work with! 100% will recommend him to others!
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Thank you Nathaniel, it was a pleasure helping you and Heather into your new home!
Nathaniel Hawkins
February 17, 2024
Kevin Yoder at Primary Residential Mortgage was absolutely indispensable in our house-buying process. He was eminently knowledgeable, professional, kind, and incredibly responsive. He answered every question, and followed through on every detail of our mortgage. Their underwriting process is also guaranteed our funds in a way that other providers can not. Thank you, Kevin, for your expertise, professionality and for just being a great person to work with!
Lisa Ann M
January 29, 2024
Communication and ability to complete documents on line.
Reply from Kevin Yoder | Sales Manager | Primary Residential Mortgage, Inc.: Thank you Lisa, and congrats on your new home!