Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
437 Review(s)
4.89
Suzanne M
January 29, 2024
Kevin provided weekly updates all of which I appreciated!
Reply from Kevin Yoder | Sales Manager | Primary Residential Mortgage, Inc.: Thank you Suzanne, I really enjoyed working with you!
Kenneth W H
January 17, 2024
Kevin kept us informed throughout the process and coordinated our "hybrid" closing with an escrow company in Arizona. In addition, Kevin was always available to answer our questions.
Reply from Kevin Yoder | Sales Manager | Primary Residential Mortgage, Inc.: It was an honor to help! Congrats on your new mountain home!
Shawn K
January 11, 2024
I always enjoy working with Kevin. He keeps us informed throughout the entire loan process and he is very professional. I love that I can easily get him on the phone if I have any questions.
Reply from Kevin Yoder: I'm thrilled to hear such positive feedback, Shawn. It's always a pleasure working with you as well. My goal is to ensure a seamless loan process and open communication is a large part of that. I'm honored you've recognized my efforts. Feel free to get in touch anytime you have questions or concerns. Thank you for taking the time to review your experience with Primary Residential Mortgage, Inc. and myself. I look forward to our continued relationship.
Steven K M
January 3, 2024
Our build took exceptionally long due to COVID and other factors. John hung with us through the entire 6-year process and finished out with a great mortgage! Thanks team!
Reply from Jared Walker: I'm truly humbled by your 5-star rating and kind words, Steven. Despite the challenges brought by COVID and other factors, it was a pleasure to guide you through the entire 6-year process. It's very rewarding to know that you're satisfied with the mortgage we secured. Remember, the team at Primary Residential Mortgage, Inc. and I are always here should you need any further assistance. Thank you once again for your trust and patience.
Aron Rodgers
October 30, 2023
As a Disabled Veteran using a VA loan. This team has been nothing short of amazing. I'm extremely pleased with the service provided by my lender. They have been very personal, providing detailed information, and demonstrating a high level of knowledge. Moreover, they have been consistently responsive throughout the process. I appreciate their expertise and responsiveness.