Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
498 Review(s)
4.87
Alisha N August 17, 2024
He was there every step of the way to make sure we got through the loan process smoothly.
Reply from Jared Walker: I'm thrilled to hear that you had a positive experience with the loan process, Alisha. It was my pleasure to be with you every step of the way. Your feedback means a lot to me and to Primary Residential Mortgage, Inc. Thank you for the wonderful review and the full 5-star rating. Please do not hesitate to reach out if there's anything else you need in the future.
Claudia August 10, 2024
As a first time homebuyer I was terrified to begin this process. Having Kevin’s help and kindness throughout the process made things seem a breeze and I can’t thank him enough for that!
He was always available for questions and was always very kind, knowledgeable and patient. Thank you Kevin!
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Thank you for the kind words Claudia, it was my pleasure to help you purchase your first home! Congrats again!
Talya August 7, 2024
Kevin took the time to listen and be responsive to my loan needs. He went the extra mile to ensure i had the best loan for my financial.needs, even redoing completed paperwork to ensure I would close on time with the best loan.
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Thank you Talya, it was a pleasure helping you purchase your first home!
Luther July 18, 2024
Jared and the team are experts in their field. They work hard to meet deadlines and always close on time, even when the deal might have some extra hoops to jump through.
Reply from Jared Walker: I'm thrilled to hear that you had a positive experience with my team and me at Primary Residential Mortgage, Inc. We strive to make the mortgage process as smooth as possible for our clients, even when there are extra hoops to jump through. Your feedback affirms the hard work we put in every day and it has been a pleasure assisting you. Thank you for the review and the perfect rating, Luther. Don't hesitate to reach out if you have any further questions or needs.
Jon C July 11, 2024
Jared made the process of buying a new house so easy. The loan options given were presented in a very easy to understand way. The document flow was very organized and beyond manageable. I would recommend Jared Walker and PRMI for any real estate loan needs.
Reply from Jared Walker: I'm thrilled to hear that you found the home buying process easy and straightforward, Jon. It's always my goal to make the loan process as simple and organized as possible for my clients. I'm glad the document flow was manageable for you and that the loan options were easy for you to comprehend. I greatly appreciate your recommendation and your glowing 5-star review. Don't hesitate to reach out if you have any future real estate loan needs. Always here to help. - Jared Walker, Primary Residential Mortgage, Inc.