Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
497 Review(s)
4.87
Gregory W January 8, 2025
It was a difficult loan package to work through, he and his team did a remarkable job.
Shari December 26, 2024
He did whatever it took to get the loan approved. He went above and beyond what I feel I've ever gotten from a loan officer in the past.
Reply from Jared Walker | Sales Manager | Primary Residential Mortgage, Inc.: Thank you so much for your kind feedback, Shari. I'm really pleased to hear that you were satisfied with the level of service you received. It's always my goal to go above and beyond for every client. I'm glad that I could make your loan approval process a positive experience. It was a pleasure serving you as your loan officer. If you ever have any mortgage-related questions in the future, don't hesitate to get in touch. Thanks again for choosing Primary Residential Mortgage, Inc.
Kathleen December 23, 2024
Great job on a tricky loan!
Reply from Jared Walker: Thank you for your kind words, Kathleen! I'm glad we could navigate through the complexities of your loan together. Your feedback means a lot to me and the entire team at Primary Residential Mortgage, Inc. You were a pleasure to work with, and I'm always here if you need any further assistance.
Kelly J November 27, 2024
John always treats us right. This is our third mortgage working with John and he only gets better! Thank you!
Reply from Jared Walker: I'm really thrilled to hear that you've had such consistent positive experiences with us, Kelly. It's a pleasure to have you as a return client for your mortgage needs. I'm glad to know I've been able to assist you effectively and your satisfaction means a lot to me and to all of us at Primary Residential Mortgage, Inc. Thank you for your confidence in our work and your stellar review. Looking forward to continue serving you in the future.
Pamela J November 14, 2024
You made the process so easy. You showed you truly care and went above and Beyond for us during difficult market times. We have worked with you on three loans to date and you will always be our choice in the future. Thank you.
Reply from Jared Walker: I'm thrilled to hear that you found our process easy, Pamela. It was a genuine pleasure to assist you during these challenging market times. I'm truly touched by your kind words and your continuous trust in me and Primary Residential Mortgage, Inc. I'm looking forward to guiding you through your future loans. Here's to many more successful collaborations! Thank you.