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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

429 Review(s)
4.89
Nathaniel E H February 19, 2024
Kevin was extremely professional, yet also relatable and warm. He was responsive and clear. There were no surprises, and he managed to lock us into a rate right when the rates had dipped, before they went back up again! He was excellent in all the ways, proactive and also kind! A pleasure to work with! 100% will recommend him to others!
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Thank you Nathaniel, it was a pleasure helping you and Heather into your new home!
Lisa Ann M January 29, 2024
Communication and ability to complete documents on line.
Reply from Kevin Yoder | Sales Manager | Primary Residential Mortgage, Inc.: Thank you Lisa, and congrats on your new home!
Suzanne M January 29, 2024
Kevin provided weekly updates all of which I appreciated!
Reply from Kevin Yoder | Sales Manager | Primary Residential Mortgage, Inc.: Thank you Suzanne, I really enjoyed working with you!
Kenneth W H January 17, 2024
Kevin kept us informed throughout the process and coordinated our "hybrid" closing with an escrow company in Arizona. In addition, Kevin was always available to answer our questions.
Reply from Kevin Yoder | Sales Manager | Primary Residential Mortgage, Inc.: It was an honor to help! Congrats on your new mountain home!
Shawn K January 11, 2024
I always enjoy working with Kevin. He keeps us informed throughout the entire loan process and he is very professional. I love that I can easily get him on the phone if I have any questions.
Reply from Kevin Yoder: I'm thrilled to hear such positive feedback, Shawn. It's always a pleasure working with you as well. My goal is to ensure a seamless loan process and open communication is a large part of that. I'm honored you've recognized my efforts. Feel free to get in touch anytime you have questions or concerns. Thank you for taking the time to review your experience with Primary Residential Mortgage, Inc. and myself. I look forward to our continued relationship.