Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
517 Review(s)
4.87
Luther April 11, 2024
John and Jared are always professional and knowledgeable. They are experts in the mortgage industry and have the expertise and experience to handle any issues that arise swiftly and efficiently.
Reply from Jared Walker | Sales Manager | Primary Residential Mortgage, Inc.: I sincerely appreciate your kind words, Luther. My goal is to ensure all our customers receive top-notch service while navigating the mortgage process. Your high rating and recognition of our expertise reinforces the commitment we have to our work here at Primary Residential Mortgage, Inc. Thank you for taking the time to share your positive experience.
Julie Blossom April 9, 2024
Thank you for making it so smooth, easy, and enjoyable!! You listened and help us every step of the way. Thanks again
Roman April 7, 2024
Jared (John) was great and was always available to explain the intricacies of the loan process. His close contact with my real estate agent, Luther Benson, minimized overall coordination.
RyLee April 7, 2024
He handled a very challenging situation with grace.
Reply from Kevin Yoder | Branch Manager | Primary Residential Mortgage, Inc.: Congratulations on your new home! It was a pleasure helping you and Hayden. You both approached a hard situation with maturity and determination, and it paid off in the end. Wishing you all the happiness in your new home!