Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
552 Review(s)
4.91
Julie S
September 5, 2023
Great working with you, Frank! Thanks for getting us to closing
Jennifer H H
September 3, 2023
The entire process went quickly and smoothly!
Reply from Frank Young: I'm pleased to hear that your experience with us at Primary Residential Mortgage, Inc. was satisfactory, Jennifer. Having a smooth and quick process is part of our company promise. Thank you for the perfect rating and for choosing me as your mortgage advisor. I'm here for your future needs. Best Regards, Frank Young.
Gennaro B
September 2, 2023
Frank was always the first person to have my back and inform me of anything that was changed, needed, or coming in the process so I would know what to expect. I would recommend Frank at any time to anyone.
Reply from Frank Young: I'm truly grateful for your kind words, Gennaro. It was a pleasure to be there to support and guide you through each step of the process. It's wonderful to know that you appreciated my efforts and felt well-informed. Your recommendation means the world to me and I look forward to helping more clients like you at Primary Residential Mortgage, Inc. Thanks for taking the time to review my services, providing such a high rating, and for your trust in me. Best wishes for your new home.
Kelley D
September 2, 2023
Loved working with Frank and his team. The entire process was smooth and actually fun for our client!
Melanie D K
August 26, 2023
Responsive. Always had a solution. Great comunication. Personable.
Reply from Frank Young: I sincerely appreciate your kind words, Melanie. Your positive feedback means a lot to me. I'm thrilled to hear that you found my communication responsive and personable. It's always my goal to provide solutions and make the mortgage process smooth and hassle-free for my clients. Should you need anything in the future, don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc. and for the fantastic 5-star rating! Best Regards, Frank Young.