Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
652 Review(s)
4.93
Keina Hodge February 1, 2025
Will was great from start to finish. He's very knowledgeable and super responsive to all of my emails and texts. He even came to my closing and I really appreciated that! He goes above and beyond!
Keina July 27, 2024
Will was great from start to finish. He's very knowledgeable and super responsive to all of my emails and texts. He even came to my closing and I really appreciated that! He goes above and beyond!
Reply from William Tokarski: I'm absolutely thrilled to hear about your positive experience, Keina. I take pride in being there for my clients every step of the way, including closings. Your feedback is very encouraging and it's reassuring to know that my responsiveness and knowledge were valuable to you during this process. Thank you for your kind words and for taking the time to share your experience with me at Primary Residential Mortgage, Inc. I look forward to assisting you again in the future. - William Tokarski
Tiana July 24, 2024
Great overall!! Client was very satisfied.
Reply from William Tokarski: Thank you for sharing your feedback, Tiana! I'm thrilled to hear that you had a satisfactory experience with us at Primary Residential Mortgage, Inc. Your 5-star rating is greatly appreciated. I'm here to provide top-notch service, so don't hesitate to reach out if you need anything else. Thank you for choosing us!
Lauren E July 19, 2024
Frank was great! He was easily accessible, worked hard when we ran into bumps and kept us in the loop!
Reply from Frank Young: I'm thrilled to hear that you had a positive experience, Lauren! At Primary Residential Mortgage, Inc., we always aim to be accessible and dedicated, even when challenges arise. Your feedback solidifies the effort we put into keeping clients updated and informed. Thank you for the 5-star rating, it truly means a lot. Looking forward to assisting you again in the future! Frank Young
Therese M July 18, 2024
Everything went so smoothly with the process! All the important documentation was received early and fully complete. Good communication and no worries!