Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
636 Review(s)
4.92
Scott June 13, 2024
Frank Young was great at communicating and helping a young couple through the process. He was even available to help when he was out of the country. Truly dedicated, professional, and helpful. Thank you
Reply from Frank Young: Thank you, Scott, for the excellent review! I am excited to work on more transactions with you in the future.
Hope June 10, 2024
I have worked with Frank and his team for several years. I never have to worry about my loan closing on time. His team keeps me up to date on a regular basis so there is no doubt where we are in the process. I would highly recommend. Frank Young to any buyer or someone looking to refinance.
Reply from Frank Young: Thank you so much for the amazing review, Hope. My team and I are committed to ensuring that the home buying journey is as stress-free as possible for both buyers and agents. We cherish the opportunity to work with you and are excited about creating more happy homeowners in the future together.
Deborah Kay June 7, 2024
Kristen was able to put everything together in a very short time frame. She was always available to talk and answer all of my questions. I was very happy with her help in getting me into my new Condo!
Reply from Kristin Woods: I'm so thrilled to hear that you're satisfied with the service provided, Deborah. Your feedback means a lot to me. I'm glad I could assist in making your experience with Primary Residential Mortgage, Inc. a swift and efficient process. It was a pleasure helping you secure your new condo. Should you have any further questions or needs, don't hesitate to reach out. Here's to your new home!
Frederick D June 6, 2024
Frank was very helpful! He was available when we needed him, was happy to help, and a pleasure to work with. We would use him again, and recommend him when we know someone is looking for a house
Reply from Frank Young: Your glowing review, Fred, is greatly appreciated. Our dedicated team consistently strives to ensure your satisfaction and guide you to the finish line.
Natalie M June 6, 2024
Frank was so helping and understanding, he is hardworking and helped me and Fred though out our whole house hunting journey.
Reply from Frank Young: Thank you, Natalie, for the wonderful review. It was a pleasure working with you and Fred on this journey.