Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
552 Review(s)
4.91
Roger H S
November 13, 2023
Frank is awesome to work with. He goes the extra mile for his clients. I am a repeat client for him and will always work with him on future loans.
Reply from Frank Young: Thank you so much, Roger, for the wonderful review and the five-star rating! I'm absolutely delighted to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. Your repeat business means the world to me and only motivates me to strive harder to exceed your expectations. I look forward to assisting you in your future loans. Thanks again!
Deanna T
October 23, 2023
Thanks for a smooth transaction!
Tracy L K
October 11, 2023
Frank was very patient with me through the process and took time to explain anything I was confused about. He always kept communication open through the entire process.
Reply from Frank Young: I appreciate your kind words, Tracy. It was a pleasure to assist you throughout the process. I firmly believe in clear and open communication, so I'm glad to hear that it was beneficial for you. Please don't hesitate to reach out if you have any other questions in the future. Thanks again for choosing to work with Primary Residential Mortgage, Inc. and for the glowing 5-star review!
Joseph T L
October 2, 2023
It was amazing!
Reply from Frank Young: I'm thrilled to hear that you had an amazing experience, Joseph! Providing top-notch service is always my goal at Primary Residential Mortgage, Inc., and your feedback signifies that we are moving in the right direction. I'm grateful for the 5-star rating and hope to assist you with any of your future mortgage needs. Thanks again, Joseph.
Chad W H
September 13, 2023
It was a seamless closing. I think it was beneficial to get pre-approved before locating a house to get some of the paperwork out of the way.
Reply from Frank Young: I'm thrilled to hear that you had such a positive experience, Chad. Your decision to get pre-approved indeed streamlined the process and allowed us to focus on getting you the best terms for your mortgage. It was a pleasure assisting you in making this big step towards homeownership. On behalf of Primary Residential Mortgage, Inc., thank you for your kind words and all the best in your new home!