Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

551 Review(s)
Terri R January 28, 2024
Appreciate the smooth transaction from your team!
Alison M S January 26, 2024
Walked us through everything, super responsive.
Reply from Frank Young: I'm so grateful for your kind words, Alison. It's fantastic to hear that you were satisfied with my responsiveness and guidance throughout the process. Here at Primary Residential Mortgage, Inc., we always aim to provide top-notch service, and your positive feedback is a testament to that commitment. Thank you for your 5-star review! Best, Frank Young.
Nicholas J R January 25, 2024
Frank was always available to take our calls, or if not he returned our call shortly after. He answered our questions in a way that made some complex topics make sense.
Reply from Frank Young: I'm thrilled to hear that you had a positive experience, Nicholas! My goal at Primary Residential Mortgage, Inc. is to make the mortgage process as smooth and understandable as possible for my clients. I'm glad I could be there to answer your calls and explain the more complex topics to you. I appreciate your 5-star rating and your kind words. Looking forward to working with you again in the future. Best, Frank Young.
Alexandra D D January 25, 2024
Quick and made the process easy in a short time frame.
Reply from Frank Young: I'm truly grateful for your kind words, Alexandra. Your feedback means a lot to me and the entire team at Primary Residential Mortgage, Inc. We always strive to make the process as quick and easy as possible, and I'm glad to hear that we hit the mark for you. Please don't hesitate to reach out in the future if there's anything more we can assist you with. Thanks again for the 5-star rating!
Lilly S January 19, 2024
Always a pleasure to work with!