Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

519 Review(s)
Joseph T L October 2, 2023
It was amazing!
Reply from Frank Young: I'm thrilled to hear that you had an amazing experience, Joseph! Providing top-notch service is always my goal at Primary Residential Mortgage, Inc., and your feedback signifies that we are moving in the right direction. I'm grateful for the 5-star rating and hope to assist you with any of your future mortgage needs. Thanks again, Joseph.
Chad W H September 13, 2023
It was a seamless closing. I think it was beneficial to get pre-approved before locating a house to get some of the paperwork out of the way.
Reply from Frank Young: I'm thrilled to hear that you had such a positive experience, Chad. Your decision to get pre-approved indeed streamlined the process and allowed us to focus on getting you the best terms for your mortgage. It was a pleasure assisting you in making this big step towards homeownership. On behalf of Primary Residential Mortgage, Inc., thank you for your kind words and all the best in your new home!
Julie S September 5, 2023
Great working with you, Frank! Thanks for getting us to closing
Jennifer H H September 3, 2023
The entire process went quickly and smoothly!
Reply from Frank Young: I'm pleased to hear that your experience with us at Primary Residential Mortgage, Inc. was satisfactory, Jennifer. Having a smooth and quick process is part of our company promise. Thank you for the perfect rating and for choosing me as your mortgage advisor. I'm here for your future needs. Best Regards, Frank Young.
Gennaro B September 2, 2023
Frank was always the first person to have my back and inform me of anything that was changed, needed, or coming in the process so I would know what to expect. I would recommend Frank at any time to anyone.
Reply from Frank Young: I'm truly grateful for your kind words, Gennaro. It was a pleasure to be there to support and guide you through each step of the process. It's wonderful to know that you appreciated my efforts and felt well-informed. Your recommendation means the world to me and I look forward to helping more clients like you at Primary Residential Mortgage, Inc. Thanks for taking the time to review my services, providing such a high rating, and for your trust in me. Best wishes for your new home.