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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

567 Review(s)
4.91
Ian B R December 14, 2023
Communication from him was great. Always able to answer questions quickly.
Reply from Frank Young: I'm thrilled to hear that you appreciated my prompt communication, Ian. Keeping my clients informed and answering their questions quickly is of utmost importance for me at Primary Residential Mortgage, Inc. I'm glad that I could provide you with a 5-star experience. It was a pleasure assisting you. Thank you for taking the time to leave this review.
Maria P December 7, 2023
Great Experience !!
Reply from William Tokarski: I'm deeply grateful for your kind words and high rating, Maria. It was a pleasure to provide you with a great experience here at Primary Residential Mortgage, Inc. I'm always here to help with any future needs. Thanks again for your feedback!
Francis E D November 30, 2023
Frank and team went above and beyond. We had a short closing over a major holiday and we still get everything done in time. No one else could’ve done that.
Reply from Frank Young: I'm truly grateful for your kind words and high rating, Francis. It was our team's pleasure to help you navigate the process, and we're thrilled we were able to close on time, even over the holiday. Your satisfaction is our primary goal at Primary Residential Mortgage, Inc. If you ever have any future needs or questions, please don't hesitate to reach out. Thank you once again for your trust in us.
Billie Q November 22, 2023
Mr Tokarski is a consummate professional and was a pleasure to partner with as a realtor. The buyer was updated and informed as I would expect. Good working with Will.
Reply from William Tokarski: I'm deeply grateful for your kind words and the positive review, Billie. It's always a delight to work with clients who appreciate the effort and dedication we put into our services at Primary Residential Mortgage, Inc. Ensuring you were kept up to date and informed throughout the process was a priority. Thanks again, and I look forward to possible future transactions with you.
Craig K M November 22, 2023
Very helpful, easily accessible. Checked in multiple times throughout the process and was very professional.
Reply from Frank Young: I'm very pleased to read your kind words and to know that you had a positive experience with me at Primary Residential Mortgage, Inc. It was truly a pleasure to guide you through the process and ensure everything went smoothly. Your feedback affirms the dedication we put into our work, so thank you for taking the time to review. If you have any future queries or needs, don't hesitate to reach out. Best regards, Frank Young.