Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
379 Review(s)
4.74
Abigail July 8, 2024
Kelli was extremely responsive and patient with us as first time home buyers!
Reply from Kelli White: I'm thrilled to hear that you had a positive experience as first time home buyers! It was a pleasure working with you and I'm glad I was able to provide the responsive and patient service you needed. I appreciate your wonderful review and the 5-star rating. If you ever need assistance in the future, please don't hesitate to reach out. Thank you, Abigail!
Suzanne M June 14, 2024
Kelli
You make the lending side of real estate simple to navigate. We may have challenges but we seem to all work our way through them. I truly appreciate your guidance and wisdom thought the lending and closing process for both my Buyers and Sellers.
With Gratitude
Suzanne
Reply from Kelli White: I'm delighted to hear such positive feedback, Suzanne! Thank you for rating me 5 stars. It's always a pleasure to guide you and your clients through the lending and closing process. I understand how these situations can be challenging, but together we always find a way. Looking forward to our continued collaboration with Primary Residential Mortgage, Inc. Don't hesitate to reach out if you need further assistance. Thanks again, Suzanne!
Jamie L May 4, 2024
Kelli was quick to jump in, making herself available (even after traditional business hours) to answer all of our questions - made sure we understood to process and helped to get us the best rate possible!
Reply from Kelli White: I'm so glad to hear that you found my services helpful, Jamie! It was my pleasure to assist you, even outside of traditional business hours. Making sure you understood the process and got the best rate possible was my top priority. Thank you for your kind words and the stellar 5-star rating. I appreciate your trust in me and Primary Residential Mortgage, Inc. Don't hesitate to reach out if you have any further questions or needs.
John R April 25, 2024
She was on top of things, validating and addressing all of our concerns and questions. Kelli was on point and on the level with us throughout the entire process.
Reply from Kelli White: Thank you so much for your feedback, John. I'm delighted to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. It was a pleasure addressing your concerns and guiding you through the process. Your satisfaction is my top priority. I'm looking forward to assisting you in the future!
Sara April 25, 2024
Overall smooth transaction and great communication. Kelli and her team are great to work with.