Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

354 Review(s)
Suzanne M J June 14, 2024
Kelli You make the lending side of real estate simple to navigate. We may have challenges but we seem to all work our way through them. I truly appreciate your guidance and wisdom thought the lending and closing process for both my Buyers and Sellers. With Gratitude Suzanne
Jamie L D May 4, 2024
Kelli was quick to jump in, making herself available (even after traditional business hours) to answer all of our questions - made sure we understood to process and helped to get us the best rate possible!
Reply from Kelli White: I'm so glad to hear that you found my services helpful, Jamie! It was my pleasure to assist you, even outside of traditional business hours. Making sure you understood the process and got the best rate possible was my top priority. Thank you for your kind words and the stellar 5-star rating. I appreciate your trust in me and Primary Residential Mortgage, Inc. Don't hesitate to reach out if you have any further questions or needs.
John R D April 25, 2024
She was on top of things, validating and addressing all of our concerns and questions. Kelli was on point and on the level with us throughout the entire process.
Reply from Kelli White: Thank you so much for your feedback, John. I'm delighted to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. It was a pleasure addressing your concerns and guiding you through the process. Your satisfaction is my top priority. I'm looking forward to assisting you in the future!
Sara M April 25, 2024
Overall smooth transaction and great communication. Kelli and her team are great to work with.
Byron Dale M April 22, 2024
We were glad to work with Kelli and PRMI for our first home. From the communication to using the online checklist. It was all seamless and efficient.
Reply from Kelli White: I'm thrilled to hear that your experience with me and PRMI was so smooth and efficient, Byron. As a mortgage professional, my goal is always to make the home buying process as seamless as possible, especially for first time buyers. I'm glad the communication and online checklist met your needs. Thank you for the 5-star rating, and for entrusting me with your first home purchase. If you have any future needs or questions, don't hesitate to reach out.