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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

379 Review(s)
4.74
Chad
October 31, 2024
I was a first time home buyer and it was a pretty complicated situation. Kelli listened to everything I had to say and gave me advice the whole way through. Kelli's expertise and knowledge are through the roof! Kelli knew all the ins and outs of everythin! I was very impressed with Kelli and the way she helped me with buying my first home! Thank you so much Kelli!
Reply from Kelli White: Hi Chad, thank you for the wonderful review and for taking the time to share your feedback with Primary Residential Mortgage, Inc. It's fantastic to hear that your first home buying experience was a positive one. I'm delighted that I was able to guide you through the process and provide the advice you needed. Your satisfaction is my top priority and your review reaffirms the hard work I put in every day. Thank you for your kind words and for choosing me to assist you with this major milestone in your life. I look forward to working with you again in the future.
Michael
October 2, 2024
She was very helpful throughout the whole process.
Reply from Kelli White: I'm so glad to hear that you found my assistance helpful, Michael. Providing a smooth process for clients like you is a top priority here at Primary Residential Mortgage, Inc. Your feedback makes it all worthwhile. Thanks for your 5-star review, it means a lot!
Zachary
August 14, 2024
Rachel was not only timely and efficient to work with, but also very professional. Rachel was able to get us the best rate of the year! Thank you Rachel.
Kimberly
August 7, 2024
Working with Kelli was a great experience. We were out of state for the process, and Kelli made the process uncomplicated and stress free. She was professional, friendly, and always available to provide her expertise. We would definitely recommend Kelli and team! - Brian and Kim
Reply from Kelli White: Hello Kimberly, I can't express how much your review means to me. It was a pleasure working with you, and I'm thrilled to hear that the process was smooth despite the distance. I'm always here to help and make things as uncomplicated and stress-free as possible. Hearing these words from you validates all the hard work we put into providing excellent service. Thank you for recommending me and my team, and if you ever need anything in the future, don't hesitate to reach out! - Kelli White, Primary Residential Mortgage, Inc.
Valarie
August 5, 2024
I cannot say enough amazing things about Kelli!! This is my third time using her, and she never ceases to impress me. She always answers her phone , she is super knowledgeable about everything. Kelli closed my foreclosure deal and record time not once but twice. Buying a house is such a stressful time but when you work with Kelli, it’s comforting and reassuring to know that you’re in such great hands.
Reply from Kelli White: Hi Valarie, thank you so much for your glowing review! It's always a pleasure working with you and I'm thrilled to hear that I was able to take some of the stress out of the home buying process for you. I pride myself on being accessible and knowledgeable for my clients, so I'm glad to hear that came through in your experience. Thank you for choosing me and Primary Residential Mortgage, Inc. for your needs, not once, but three times. Here's to many more successful transactions in the future!