Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
382 Review(s)
4.74
Voichita January 3, 2025
I want to express how grateful I am for you. You are not only incredibly helpful and professional but also always on time and reliable. Working with you has been an absolute pleasure, and I can confidently say you are one of the most outstanding individuals I’ve had the privilege to work with. Your dedication and excellence truly set you apart.
Reply from Kelli White | Division Manager | Primary Residential Mortgage, Inc.: Voichita, your kind words mean the world to me. I am thrilled to hear that you found my service to be reliable and professional. It was my pleasure to work with you, and I strive to maintain the same level of dedication and excellence with all my clients. Thank you for taking the time to share this wonderful feedback. If you have any future needs or questions, don't hesitate to reach out. - Kelli White, Division Manager, Primary Residential Mortgage, Inc.
Zachary December 23, 2024
Kelli White, Division Manager at Primary Residential Mortgage Inc. (PRMI), leads an exceptional team in the mortgage industry. With her extensive experience and unmatched expertise, Kelli and her team work tirelessly to secure the best interest rates for their clients. What sets them apart is their unwavering commitment to clarity and support—they explain every detail, step by step, to ensure complete confidence and understanding throughout the process. If you’re looking for a mortgage lender who, along with her team, is knowledgeable, trustworthy, and genuinely cares about your success, Kelli White is the absolute best choice.
Reply from Kelli White: Thank you so much for the stellar review, Zachary! Your kind words truly mean a lot. I'm thrilled to hear that you found our dedication to clarity and support to be beneficial. It's always our goal to explain each step of the process thoroughly to ensure our clients' understanding and confidence. You can rest assured that we'll continue to strive for the best interest rates and a smooth, transparent process for all our clients at Primary Residential Mortgage, Inc. Again, thank you for putting your trust in me and my team. We look forward to serving any of your future mortgage needs.
Chad James December 11, 2024
Kelli White is Amazing!!! If you need someone to help you get into your new home, Kelli is the one! Military, Veterans, first time home buyers, Kelli is the one for you!!! She will listen to everything you say! Kelli is just an Amazing Woman and Person overall! 100% Recommend!!!
Chad October 31, 2024
I was a first time home buyer and it was a pretty complicated situation. Kelli listened to everything I had to say and gave me advice the whole way through. Kelli's expertise and knowledge are through the roof! Kelli knew all the ins and outs of everythin! I was very impressed with Kelli and the way she helped me with buying my first home! Thank you so much Kelli!
Reply from Kelli White: Hi Chad, thank you for the wonderful review and for taking the time to share your feedback with Primary Residential Mortgage, Inc. It's fantastic to hear that your first home buying experience was a positive one. I'm delighted that I was able to guide you through the process and provide the advice you needed. Your satisfaction is my top priority and your review reaffirms the hard work I put in every day. Thank you for your kind words and for choosing me to assist you with this major milestone in your life. I look forward to working with you again in the future.
Michael October 2, 2024
She was very helpful throughout the whole process.
Reply from Kelli White: I'm so glad to hear that you found my assistance helpful, Michael. Providing a smooth process for clients like you is a top priority here at Primary Residential Mortgage, Inc. Your feedback makes it all worthwhile. Thanks for your 5-star review, it means a lot!