Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
724 Review(s)
4.9
Maxwell B
April 15, 2024
She was very well experience and made this experience very easy and good
Amma B
April 11, 2024
Mrs Horton we had such great experience with Aleta. She took her time to explain everything to us that we were fully understood the process. Indeed Mrs Horton went above and beyond. Also have such a kind spirit. If we will have to do another loan in the future, we will definitely will use her. Great Job Mrs Horton
Raymond S
March 15, 2024
Barbara was great to work with and would do it again
Reply from Barbara Mooers: Thank you, Raymond, for the glowing review and the perfect rating! It was my privilege to work with you at Primary Residential Mortgage, Inc. I am thrilled to hear that you had a positive experience. Looking forward to the possibility of assisting you again in the future. Best wishes.
Janeese F F
February 16, 2024
Wonderful kept us updated. And persistent to get us in the right home for us to be comfortable.
Reply from Aletta Horton: I'm extremely grateful for your kind words and the stellar rating, Janeese! It was my pleasure to assist you in finding the perfect home. Your comfort was always my main priority. It's wonderful to hear that you appreciated my persistence and the regular updates throughout the process. Don't hesitate to reach out if you need any more help in the future. Thank you for choosing Primary Residential Mortgage, Inc.
Benah Nyanjui
February 6, 2024
Aleta was just the right person for the task. She went above and beyond to make sure everything was done in a timely manner and whatever needed to be fixed was done way ahead of time. Her expertise as a loan officer was instrumental in making whole process a success. Kudos to her team members working behind the scenes their support was also out of this world. No one can beat PMRI when it comes to mortgage business. I would recommend them fully for any prospective borrowers.