Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
724 Review(s)
4.9
Nelly Yescas
August 25, 2023
I had the pleasure of working with Barbara for the second time on a home loan, and once again, she exceeded all expectations. Her expertise and knowledge were evident as she guided us through the entire process. Barbs patience stood out as she took the time to thoroughly explain every detail, never rushing us. Along with her dedicated team, she worked tirelessly to ensure a timely closing without any unexpected surprises. Barbaras professionalism and commitment to her clients make her a standout lender. I am truly grateful for her assistance and wholeheartedly recommend her to anyone seeking a loan.
Nelly Y
August 25, 2023
I had the pleasure of working with Barbara for the second time on a home loan, and once again, she exceeded all expectations. Her expertise and knowledge were evident as she guided us through the entire process. Barbs patience stood out as she took the time to thoroughly explain every detail, never rushing us. Along with her dedicated team, she worked tirelessly to ensure a timely closing without any unexpected surprises. Barbaras professionalism and commitment to her clients make her a standout lender. I am truly grateful for her assistance and wholeheartedly recommend her to anyone seeking a loan.
Reply from Barbara Mooers: I'm truly touched by your kind words, Nelly. It was an absolute pleasure assisting you with your home loan for the second time. I always strive to provide the best service possible, and it's always gratifying to hear when my efforts make the process easier for my clients. I'm glad that my explanation of each step and the hard work of my team ensured a smooth and timely closing for you. Thank you for recommending me, and rest assured that I remain dedicated to delivering the same level of service in the future. Best wishes to you in your new home.
Barry David E
August 22, 2023
Very responsive
Reply from Arnie Saltvick: Thank you for your kind words and excellent rating, Barry! Ensuring that I am always responsive to my clients' needs is a priority for me at Primary Residential Mortgage, Inc. I'm pleased to hear that you had a great experience. Feel free to reach out if you have any other mortgage needs in the future.
Sandra Y
August 22, 2023
I had the pleasure of working with Barbara Mooers in my most recent transaction. I can confidently say that her service exceeded all expectations. From the very start, her team displayed a remarkable level of professionalism and dedication that truly set them apart. She made sure that my clients understood every aspect of the loan process and answered all of our questions. The level of communication and accessibility made the entire experience stress-free and enjoyable. I wholeheartedly recommend reaching out to Barbara if you are thinking of buying a home in the near future!
Sue T
August 20, 2023
Great lender!
Thank you so much for your great effort to making
a deal completed by communication skill with difficult people!