Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
517 Review(s)
4.93
Matthew S
February 14, 2024
I cannot speak highly enough of Shaun Lyons and the outstanding service he provided in helping me secure a mortgage for my new home.
Shaun's professionalism, expertise, and dedication were evident from our very first interaction. He guided me through every step of the mortgage process with clarity and precision, ensuring I fully understood all aspects of the transaction.
What truly sets Shaun apart is his unwavering commitment to his clients' needs. He went above and beyond to find the best mortgage option tailored to my financial situation and long-term goals.
Shaun's proactive communication and attention to detail made the entire process seamless and stress-free. He was always available to answer any questions or address any concerns I had, providing personalized support every step of the way.
Thanks to Shaun's expertise and guidance, I am now happily settled into my new home, and I owe it all to his exceptional service.
I wholeheartedly recommend Shaun Lyons to anyone in need of mortgage assistance. He is a true professional who genuinely cares about his clients' success.
Thank you, Shaun, for your outstanding support and dedication!
Reply from Shaun Lyons: I'm incredibly touched by your kind words, Matthew. It was truly a pleasure assisting you in securing a mortgage for your new home, and I'm thrilled to hear that you felt supported and informed throughout the process. It's my priority to ensure my clients understand every step and are comfortable with their decisions. I'm glad I could meet and exceed your expectations. It's fantastic to hear that you're settling into your new home and that my guidance was beneficial in this significant step in your life. I'm here to assist with any future mortgage needs you may have. It's always rewarding to know that my dedication and commitment have a positive impact on my clients. Thank you for your high recommendation; it's truly appreciated. Your satisfaction is my greatest reward. Best Regards, Shaun Lyons
Franklin Dakota W
February 5, 2024
Great team of people! Easy to communicate with! Super fast closing!
Reply from Shaun Lyons: I'm thrilled to hear that you had such a positive experience with our team, Franklin. Communication is key in our line of work, so I'm glad we were able to meet your expectations in that regard. Thank you for your five-star rating and for choosing Primary Residential Mortgage, Inc. for your needs. We pride ourselves on efficiency and are thrilled that this was reflected in your super fast closing. Looking forward to the opportunity to serve you again in the future.
Jeanette D
February 2, 2024
Shaun made our loan process simple and streamlined. He always responded immediately and on point when we had questions. Working with Shaun definitely made for a stress free home purchase.
Reply from Shaun Lyons: I'm really pleased to hear that you found the loan process simple and streamlined, Jeanette. Being responsive and on-point is something I strive for and I'm glad to know that I made your home purchase stress-free. Thank you for choosing Primary Residential Mortgage, Inc., and for leaving such a great review. Your rating of 5 stars is truly appreciated. If you need any further assistance, please don't hesitate to reach out.
Jeffrey W
January 31, 2024
I had a great experince using Shaun and PRMI. As a first time home buyer, Shaun and his team took the time to talk me through the entire process. They were very professional and always a phone call away. I would reccommend this team to anyone thinking about purchasing a home.
Reply from Shaun Lyons: Thank you, Jeffrey, for such a glowing review! I'm thrilled to hear that your first home buying experience with Primary Residential Mortgage, Inc. was a positive one. My team and I are dedicated to guiding clients like you through the process and being available whenever you need us. We're looking forward to assisting you, or anyone you recommend, with future home purchases. Thanks again for trusting us with your business.
Davy T
January 29, 2024
Amazing job. Extremely efficient and had clear to close weeks before closing. Amazing! :)