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Customer Reviews

Overall Rating:

531 Review(s)
Lynette M June 2, 2024
We were doing our first ever long distance closing. Communication with the team was excellent. We appreciate your support throughout the process of completing our closing.
Michael M June 2, 2024
Shaun did such a great job guiding us through the entire process from our initial meeting through closing. He kept us informed about each step and what to expect. We felt safe and secure throughout the process. Shaun helped us to be confident and relaxed in what can be a stressful time.
Reply from Shaun Lyons: Hi Michael, Thank you for your positive feedback and for taking the time to post this review. It's great to hear that you felt confident and relaxed throughout your homebuying process. My goal is always to provide guidance and support to every customer, and I'm pleased to know I was able to do that for you. I truly appreciate your business and I'm here if you need anything in the future. Kindly, Shaun Lyons, Primary Residential Mortgage, Inc.
Cedric M W June 1, 2024
Personal care hard working yet efficient and effective
Reply from Shaun Lyons: I'm delighted to hear that you had such a positive experience, Cedric. At Primary Residential Mortgage, Inc., we strive to provide efficient and effective service while also ensuring that each customer feels personally cared for. Your kind words and the 5-star rating you've given me is greatly appreciated. Looking forward to assisting you with your future mortgage needs.
Madison Brooke C May 24, 2024
Worked with Kathy mostly but Shaun was helpful at the end
Lisa M May 20, 2024
Shaun and his team were amazing to work with! Together we were able to navigate some hard situations and fine working solutions for our Buyer client! Look forward to working with this team again, Shaun is a great leader!
Reply from Shaun Lyons: I'm delighted to hear that you had a positive experience with my team. Your kind words thoroughly made our day. We always aim to navigate tough situations and find workable solutions for our clients. Looking forward to our next collaboration. Thanks for the high rating and stellar review, Lisa!