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Customer Reviews

Overall Rating:

553 Review(s)
4.93
Mark Wall October 6, 2024
Was a very timely transaction
Madisyn Kinney September 30, 2024
Shaun was amazing to work with. We closed 2 weeks from the day we went under contract. We would not have closed this deal if it weren't for his hard work and impeccable service!
Buffy Wall September 25, 2024
Handled everything in a timely matter
Reply from Shaun Lyons: Hi Buffy, I'm thrilled to hear that you were pleased with the service I provided. I strive to ensure all matters are dealt with swiftly and efficiently for all our valued clients at Primary Residential Mortgage, Inc. Your positive feedback motivates me to continue delivering a top-notch experience. Thank you for your 5-star review. You're always welcome if you need any further assistance.
Candace Campbell September 19, 2024
Had a hiccup at the end of this transaction, but Shaun did the best he could make everyone happy and keep us all informed and got us closed as quick as possible after the issue was fixed.
Reply from Shaun Lyons: I really appreciate your understanding, Candace. It was indeed a challenging situation, but your cooperation made it easier to navigate and rectify the issue promptly. Your satisfaction is my top priority at Primary Residential Mortgage, Inc. and I'm glad to know that you were happy with the resolution. Thank you for taking the time to share your positive experience and for the excellent 5-star rating. Looking forward to assisting you again in the future.
Mark Izsa September 19, 2024
Very smooth, no issues. Would work with again.
Reply from Shaun Lyons: I'm really glad to know your experience with Primary Residential Mortgage, Inc. was smooth and hassle-free, Mark. It's always my goal to ensure the process is as easy as possible. I appreciate your positive feedback and I'm looking forward to working with you again in the future. Thank you for the 5-star rating!