Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
529 Review(s)
4.93
Ashley H
August 8, 2019
Wow. There are hardly enough adequate words to describe how grateful we are to Dan Torre and his team at Primary Residential Mortgage. Due to student loans and unique contract terms, what started out as a paperwork nightmare ended up turning into a real dream come true. Dan worked with us every step of the way and even when I started to feel overwhelmed by the credit bureaus and life in general, he was there to keep encouraging me to stick with it. He kept on fighting in our corner to get us into a house which we had been renting for a long time, and it is now finally truly ours. I am proud to say that God has really blessed my family with putting Dan and Primary Residential in our path and helping us turn our house into our Home. Thank you so much for everything. We will never forget you.
-Zachary and Ashley Waterer
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Ashley Haukom Waterer
September 25, 2015
Wow. There are hardly enough adequate words to describe how grateful we are to Dan Torre and his team at Primary Residential Mortgage. Due to student loans and unique contract terms, what started out as a paperwork nightmare ended up turning into a real dream come true. Dan worked with us every step of the way and even when I started to feel overwhelmed by the credit bureaus and life in general, he was there to keep encouraging me to stick with it. He kept on fighting in our corner to get us into a house which we had been renting for a long time, and it is now finally truly ours. I am proud to say that God has really blessed my family with putting Dan and Primary Residential in our path and helping us turn our house into our Home. Thank you so much for everything. We will never forget you.
-Zachary and Ashley Waterer
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
bjwalter12
August 28, 2015
Shirley Hapner is very dependable. She is a true professional. We really appreciate her knowledge and skills. Judy is also very helpful and dependable. They both did a great job. I would recommend anyone looking for a home loan to go to Shirley Hapner. She has a lot of knowledge in this profession and her experience is very obvious.
Jenna W
August 8, 2019
For first time home buyers they made this process as easy as possible! Thank you for all of your hard work!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Jenna W
August 8, 2019
For first time home buyers they made this process as easy as possible! Thank you for all of your hard work!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
