Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
529 Review(s)
4.93
Bn Sheehy
March 25, 2015
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
bakwrdz1
February 15, 2015
What a pleasure to work with this fabulous lady and her crew! My realtor suggested that I get in touch with Shirley and am I ever so grateful I did! It was said that she works magic and I believe it! After being denied twice, she was able to find a way to get this military family financed for a house that my husbands family built. The house is now back in the family in which it belongs. I am sure that we didn't make things easy either as we don't even live in Ohio where the house is. We've never even met. I am in Hawaii and my husband was in Italy at the time so things were difficult from the start. But Shirley and Judy worked it out. We are so glad that we got to work with you, Shirley! I am certain that this won't be our only purchase so expect to hear from us in a few years! Thanks so much for all you did for us!
Whitney R
August 8, 2019
I had the great pleasure to work with Gary Gould to find the perfect first home for my son and I. I also had an amazing experience working with Shirley and her team to help make this dream a reality. Shirley worked her magic to close on my house in a short time. Shirley had said it would be 60 days to close but her hard work and dedication, it ended up being a little over 30 days. I would highly recommend Shirley and her team to anyone! Thank you all so much!!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Whitney R
August 8, 2019
I had the great pleasure to work with Gary Gould to find the perfect first home for my son and I. I also had an amazing experience working with Shirley and her team to help make this dream a reality. Shirley worked her magic to close on my house in a short time. Shirley had said it would be 60 days to close but her hard work and dedication, it ended up being a little over 30 days. I would highly recommend Shirley and her team to anyone! Thank you all so much!!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Whitney Rasor
January 13, 2015
I had the great pleasure to work with Gary Gould to find the perfect first home for my son and I. I also had an amazing experience working with Shirley and her team to help make this dream a reality. Shirley worked her magic to close on my house in a short time. Shirley had said it would be 60 days to close but her hard work and dedication, it ended up being a little over 30 days. I would highly recommend Shirley and her team to anyone! Thank you all so much!!
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