Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
528 Review(s)
4.93
Misty Kinsey
September 27, 2016
I have had a wonderful experience with PRMI and would definitely recommend their services. Buying my first home was daunting but Shirley Shirley and Judy made it as easy as could be. So thankful for the recommendation from my realtor. Thanks for everything ladies!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Cara L
August 8, 2019
Wonderful customer service! Everything was addressed and processed in a timely manner and we were treated with the upmost respect. Any and all questions I had were answered immediately. I will definitely refer Ms. Shirley and Ms. Judy to anyone and everyone I come across. Thanks so much for making this process so comfortable and easy for us. We are forever greatful!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Cara L
August 8, 2019
Wonderful customer service! Everything was addressed and processed in a timely manner and we were treated with the upmost respect. Any and all questions I had were answered immediately. I will definitely refer Ms. Shirley and Ms. Judy to anyone and everyone I come across. Thanks so much for making this process so comfortable and easy for us. We are forever greatful!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Cara Lynn Blair
August 25, 2016
Wonderful customer service! Everything was addressed and processed in a timely manner and we were treated with the upmost respect. Any and all questions I had were answered immediately. I will definitely refer Ms. Shirley and Ms. Judy to anyone and everyone I come across. Thanks so much for making this process so comfortable and easy for us. We are forever greatful!
Reply from Eric Todd Hill: Life is beautiful when you have the right family, people and friends around you. I know you don't know me, but I hope you are aware that every good friend you have was once a stranger? Sometimes we meet someone new and feel like we have known them all our lives,i must admit that I love every post you have on your blog and you seem like a nice woman who would be a good friend, can we please be friends ? I've tried several times to send you a request but it's not going through so I decided to drop a comment here, Please click on the profile and send me friend request thanks
zuser20160310072124336
August 3, 2016
We thought it might be years before we could own a home again until we met Shirley Hapner. She found a loan program that fit our needs perfectly. Shirley and Melanie then guided us through the process. We were able to purchase a home we really like in a great neighborhood. There is no way we would have just stumbled upon this option on our own. Shirley Hapner knows her stuff!
