Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
527 Review(s)
4.93
ROBERT R
February 15, 2018
Everyone I worked with was accessible, knowledgeable, and helpful. My wife and I were first-time home-buyers and had no understanding of how the financing process worked. Shirley and her team walked us through the process, simplified it for us, and helped us secure a wonderful home for us and our family. We're grateful for everything they did for us.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Renee D
February 12, 2018
Shirley did an outstanding job! Her and her staff are very customer service oriented. I Just can not praise her enough for making our loan process so easy.
We were always kept informed of the status of our loan! We will definitely recommend Shirley to our friends and family!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
JESSE H
February 6, 2018
You and your team kept me up to date on every thing! You made this process a lot less stressful than i thought it would be. You guys responded to emails, and phone calls either immediately or got back to me within the day! Can’t thank you enough.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Linda C
February 5, 2018
We received very personalized attention and she was always available.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
shaneray12
February 1, 2018
Shirley and her team were terrific to work with. Everyone was accessible, knowledgeable, and helpful. My wife and I were first-time home-buyers and had no understanding of how the financing process works. Shirley and her team walked us through the process, simplified it for us, and helped us secure a wonderful home for us and our family.
