Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
522 Review(s)
4.93
Christopher R W
April 18, 2018
Our situation was rather difficult and had many layers which caused many lenders to tell us they could not help us! We had just about given up until Shirley said “challenge accepted”. It was a very long rough road but thanks to Shirley and Judy we are in our new home!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Christopher T G
April 18, 2018
Very professional and will help you through each step till your standing in your new home
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Donald W H
April 17, 2018
It was a little confusing when we weren’t sure which person we needed to correspond with. In the end it all worked out.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Talia A C
April 11, 2018
This is the second time I have worked with Shirley to get a loan. She is knowledgeable, easy to reach to answer questions and concerns, and always does whatever it takes to get the job done!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Kevin M K
April 8, 2018
Shirley was very helpful and did a great job of explaining things for us, following up, and just generally being available for us whenever we had a question or concern. She made the experience a whole lot easier and pain-free.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com