Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
527 Review(s)
4.93
Michael G J
March 5, 2018
The best thing about my experience was that any and all me and my wife's documents and questions were taken care of in a very prompt manner. We were never confused or lost throughout the entire process thanks to this team. Best of all is that we were able to close earlier then expected which is always a plus! Thank you, you all were amazing.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
DANIELLE N H
March 3, 2018
Easy to close, everything was very timely.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Corina F D
March 2, 2018
Shirley and her team were fantastic!! They always answered all my questions and made sure they explained every step during the process of purchasing my home!!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
MATTHEW D D
February 16, 2018
Very helpful
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
shaneray12
February 15, 2018
Shirley and her team were terrific to work with. Everyone was accessible, knowledgeable, and helpful. My wife and I were first-time home-buyers and had no understanding of how the financing process works. Shirley and her team walked us through the process, simplified it for us, and helped us secure a wonderful home for us and our family.
Reply from SHIRLEY HAPNER: Thanks so much Robert and China! You were both so wonderful to wok with, and I hope you have many happy years in your new home.
