Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
529 Review(s)
4.93
Kathryn J
February 22, 2019
The most helpful. So quick to respond. Her and Judy were amazing. Ten out of ten would use again.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Kathryn Robinson
February 15, 2019
So helpful! These ladies were great. Amazing response time whenever I asked a question. Everything done through email so no inconvenience when having to sign docs. Highly recommend!
Reply from Owner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Robert E
December 29, 2018
Shirley walked me through every step of buying my first home. She eased any anxieties I had and made sure I understood everything clearly. I couldn't have asked for a better experience in buying my first home. Will definitely recommend to others.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Robert D
December 20, 2018
Quick responses, good communication. Pleasant to speak with.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
CARRIE K
December 11, 2018
Shirley and Judy were simply amazing always ready to answer my questions and help when needed!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
