Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
530 Review(s)
4.93
Alvin H
June 5, 2019
Everything, the whole experience from beginning to the end. Very professional and knowledgeable, outstanding customer service. Very glad we chose PRMI to be our mortgage lender. Will be sure to use you in the future.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Dustin A
May 29, 2019
Shirley and the team were fantastic throughout the entire process. They were always easily reachable by phone or in person to answer any question we had. They were extremely friendly and personable and went above and beyond our expectations. I would highly recommend Shirley and her team to anyone and everyone looking for a great lender!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Angela D
May 21, 2019
Totally stress free experience. Everything went so smooth. Everyone was so kind and patient. Excellent company to work with.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Dennis W
May 21, 2019
Shirley went above and beyond for us. She was up late on her personal time getting us approved for our home. That is well beyond customer service and we can not thank her and her team enough.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Aaron J
May 19, 2019
Shirley and Judy are the best! They both are very friendly and are awesome at what they do. Both are wonderful with staying in touch and making sure you know exactly what is going on with no surprises. We were almost 2500 miles away and it was like working with them in person. I highly recommend them and would use them again when buying a house!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
