Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
432 Review(s)
4.94
Helene Z
April 1, 2024
Very pleasant and on time closing
Reply from Terry Healy: Thank you Helene, I enjoyed working on this deal with you as well.
GREGORY L
March 31, 2024
Great communication. Went above and beyond for me
Reply from Keith Cooper: I'm really pleased to hear you had a positive experience, Gregory. At Primary Residential Mortgage, Inc., we always strive to go above and beyond for our clients. Your review makes it all worthwhile. Looking forward to assisting you again in the future. Thank you for the 5-star rating! - Keith Cooper
Charlotte Plummer
March 30, 2024
Loan officer responded quickly to questions and concerns.
Saeed M
March 29, 2024
Keith Cooper is by far the best lender in the industry. He is very knowledgeable and is able to help explain the process easily. I couldn't be happier with the service provided. His expertise and professionalism makes the home buying process smooth and stress-free. I highly recommend Keith to any buyers looking for a reliable and efficient lender. Thank you for your excellent service!
Reply from Keith Cooper: Thank you so much, Saeed, for your positive feedback and the 5-star rating. I'm delighted to hear that you found the home buying process smooth and stress-free. As your lender, my goal is to ensure that every client understands each step of the process and feels confident with their decisions. Your recommendation means a lot to me and the team at Primary Residential Mortgage, Inc. Please feel free to reach out anytime if you have any more questions or needs in the future. Thanks again for choosing us!
Michael
March 28, 2024
Keith and his staff worked their magic and made themselves readily available to answer any and all of my questions. Even if they were the same questions over and over. Keith and his staff are really personable and made a very stressful process much easier.