Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
332 Review(s)
4.92
Darrell W
February 15, 2024
Stellar service as usual. Five STAR rating!!
Reply from Keith Cooper: I'm thrilled to hear you had a positive experience, Darrell. Your 5-star rating for the service provided by Primary Residential Mortgage, Inc. is greatly appreciated. Looking forward to assisting you in achieving your future loan objectives. Thank you for your outstanding review!
EMILY B
February 9, 2024
Quick, painless, clear
Reply from Keith Cooper: I'm thrilled to hear that you found the process to be quick, painless, and clear, Emily. Your satisfaction is my top priority and I'm pleased to know that I was able to meet your expectations. I'm grateful for your 5-star review and your trust in me and Primary Residential Mortgage, Inc. If you need assistance in the future, don't hesitate to reach out. Best, Keith Cooper.
Rob C
February 8, 2024
As always Keith we appreciate all you do for the RE Home Group as well for all our clients. We appreciate your out side the box thinking to make things happen for all our clients!
Reply from Keith Cooper: I'm thrilled to hear such positive feedback, Rob! It's always a pleasure working with you and the RE Home Group. Your appreciation truly means a lot to me. I am committed to providing the best service possible for all our clients at Primary Residential Mortgage, Inc. I'll continue thinking outside the box to make things happen. Thank you for the stellar rating! Best, Keith Cooper.
Jon T
February 1, 2024
Keith and I have been working together for about 10 years and he's the best at what he does. All my clients love him and that makes me look good and my job easier. Thank you, Keith, for all your hard work!
Reply from Keith Cooper: I'm absolutely thrilled to hear such positive feedback, Jon. Your trust in my services over the past decade means a lot to me. It's always my aim to make the process as smooth and straightforward as possible, both for you and your clients. Looking forward to many more years of working together. Thank you for your kind words and the stellar review.
Jose A
January 17, 2024
Keith was patient, extremely knowledgeable, and worked tirelessly to get me into a perfect home. Couldn't have asked for anyone better!
Reply from Keith Cooper: I'm sincerely grateful for your kind words, Jose. It was my pleasure to use my knowledge and experience to help you find your perfect home. Hearing such positive feedback motivates me to work even harder for my clients. Thank you for choosing Primary Residential Mortgage, Inc., and for taking the time to leave a review. It was truly a pleasure to work with you, and I look forward to your future mortgage needs.
Best regards,
Keith Cooper