Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
332 Review(s)
4.92
Jeremy S
January 3, 2024
Always available either immediately or within minutes of texting. Super nice and knowledgeable gentleman. We will use him again for sure
Reply from Terry Healy: I'm thrilled to hear such kind words, Jeremy! It was truly a pleasure assisting you with your mortgage needs. Your satisfaction is my utmost priority and I'm glad I was able to demonstrate that. I greatly appreciate your trust in me and Primary Residential Mortgage, Inc. and look forward to the opportunity to work with you again in the future. Thanks for the stellar review!
Brianna Carter
December 30, 2023
Brianna C
December 30, 2023
Super supportive, thoughtful but thorough , easy to communicate with. Helped explaining things in further detail, couldnt have done it without him
Reply from Keith Cooper: I'm very grateful for your exceptional review, Brianna. It was a pleasure to assist you throughout the process and to make things clear and easy for you. Your satisfaction is what makes my job rewarding. Please don't hesitate to reach out if you need further assistance in the future. Thank you for choosing Primary Residential Mortgage, Inc. - Keith Cooper.
Raymond F
December 21, 2023
Working with us on finding the best rate. Also constant communication with Keith and team.
Reply from Keith Cooper: I'm thrilled to hear that you had a positive experience with me and my team at Primary Residential Mortgage, Inc., Raymond. It was an absolute pleasure working with you, and I'm glad that we were able to find the best rate for you. Our goal is to keep constant communication with all our clients throughout the process to ensure a smooth and successful transaction. Your 5-star rating and positive feedback are greatly appreciated! Looking forward to assisting you in the future. -Keith Cooper