Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
332 Review(s)
4.92
Rhonda L
April 16, 2024
Terry was great to work with. He was responsive and provided the necessary heads-up to the client so he was not surprised in his journey. Very clean deal.
Reply from Terry Healy: Thank you Rhonda, It was a pleasure to work with you.
Douglas Z
April 14, 2024
Informative and very friendly. Made my decision and process so easy to understand. Never had to second guess.
Reply from Keith Cooper: I'm delighted that you found my service informative and easy to understand, Douglas. I always aim to make the process as seamless as possible for my clients. Thank you for your 5-star rating and your positive review. It was my pleasure to assist you. If you need anything else in the future, don't hesitate to contact me or Primary Residential Mortgage, Inc.
Peta-Gae E
April 12, 2024
Keith Cooper has made this entire experience so peaceful and worthwhile. I will forever be grateful to him. He was not only so informative and educational with the process but he really took care of this retired Vet. Thank you Keith and your team for everything
Reply from Keith Cooper: I'm incredibly grateful for your kind words, Peta-Gae. My primary goal is always to ensure that the process is as easy and beneficial as possible for each client, and I'm delighted to hear that your experience reflected this. Serving a retired Vet like yourself is an honor. Thank you for placing your trust in myself and the team at Primary Residential Mortgage, Inc. We're always here for you.
Catherine Cockey
April 5, 2024
Keith is very friendly and super responsive - I really enjoyed working with him! He helped me find the very best options for financing my new home, so besides being a pleasure to work with, it was also a job well done!
Catherine C
April 5, 2024
Keith is very friendly and super responsive - I really enjoyed working with him! He helped me find the very best options for financing my new home, so besides being a pleasure to work with, it was also a job well done!
Reply from Keith Cooper: I am so pleased to hear that you had a positive experience, Catherine! Your satisfaction is my top priority, so I'm thrilled that I was able to provide you with the best financing options for your new home. It was truly a pleasure working with you as well. Thank you for giving me the opportunity to assist you, and for taking the time to leave such a generous review. I look forward to potentially working with you again in the future. Until then, enjoy your new home!