Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
835 Review(s)
4.89
Taylor June 21, 2024
Frank and his team are the best in the biz. Very communicative and professional and always one step ahead. 10/10 recommend.
Reply from Frank Lowe: Thank you so much, Taylor! Per usual, it was a pleasure working with you, and I'm so glad myself and team were able to make the experience seamless.
Lori June 20, 2024
Frank was very responsive, had many avenues to help us find the best fit. He is very knowledgeable and made the process extremely easy.
Reply from Frank Lowe: Lori - you were such a pleasure to work with, and incredibly responsive, so thank YOU for helping make the process that much easier!
Mariah April 11, 2024
Frank stayed in the know with everything and communication was clear through the whole process!
Reply from Frank Lowe: I'm absolutely thrilled to hear that you had a positive experience working with me at Primary Residential Mortgage, Inc. Maintaining clear communication throughout the entire process is something I strive for with all my clients and I'm glad that it made your experience a pleasant one. Thank you for your 5-star rating and review, Mariah. It was truly a pleasure serving you.
Anthony Tyler February 26, 2024
When I send a client to Megan and Frank I know they will get to the closing table, and get to the closing table satisfied with their experience! They are very professional and timely and great communicators! 10/10!!!
Kayla December 8, 2023
We worked with Ashley, and she was far past Amazing with everything she did for us. She walked step by step through the process with us and stay determined no matter what was thrown at her. We will be forever grateful for all her hard work to help us get our forever home!