Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1177 Review(s)
4.89
Bobbie Reed
January 21, 2024
Jeffery Morrison took the time to educate me & he went above and beyond for me! I cant thank him enough for helping me & my family get into our forever home! I will be calling him again when i refinance my mortgage.
Bobbie J R
January 21, 2024
He took the time to educate me and went above and beyond for me! I cant thank him enough for helping me & my family get into our forever home! I will be calling him again when i refinance my mortgage.
Reply from Jeffery Morrison: I'm incredibly grateful for your kind words, Bobbie. It was truly my pleasure to help make your dream of a forever home a reality. Education is a key part of the process, and I'm glad I could provide you with the information you needed to make informed decisions. I look forward to assisting you again in the future when you decide to refinance. Thank you for choosing Primary Residential Mortgage, Inc. and for your outstanding rating.
Jackson M
January 19, 2024
Jeff was very professional while also feeling personal. He took time to explain all the details along the way and find the best option for us. He cares about his customers and you can tell when talking to him. I really appreciate everything he’s done for us and he made the entire process as easy as possible.
Reply from Jeffery Morrison: Thank you so much, Jackson, for sharing your experience with others. It warms my heart to know that my professional and personal approach made a difference in your home financing journey. Here at Primary Residential Mortgage, Inc., we always strive to explain all the procedures and options available to our customers to ensure they feel comfortable and confident in their decisions. I'm so grateful I was able to assist in making the process as seamless as possible for you. Thanks again for your kind words and the excellent rating. It was a pleasure to work with you. - Jeffery Morrison
Ronald H
December 29, 2023
Jeff was great to work with on my buyer's transaction. Although it didn't close on time, it was no fault of Jeff's. I really appreciate his efforts to keep things moving forward to closing.
Reply from Jeffery Morrison: I truly appreciate your kind words, Ronald. It was a pleasure to assist in your transaction. I apologize for the delay, but I'm glad to hear you understand that some dynamics were simply out of my hands. At Primary Residential Mortgage, Inc., we value your business and satisfaction as our top priority. Rest assured, I'll continue to do my best to streamline the process for future transactions. Thank you for your trust and this excellent rating. I look forward to working with you again in the future.
Alexis R W
December 12, 2023
Made it easy for first time home buyer.
Reply from Gerald Heiderscheit: I'm incredibly grateful for your kind review, Alexis. Helping first-time home buyers navigate through the process with ease is a priority for me and Primary Residential Mortgage, Inc. Your 5-star rating validates the effort we put into making this experience smooth for you. Thank you once again and remember, I'm always here if you need any mortgage assistance in the future.