Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1177 Review(s)
4.89
Shauna R
December 8, 2023
Can’t think of anything right now. Always good to work with you.
Reply from Gerald Heiderscheit: I’m truly grateful for the opportunity to work with you, Shauna. Hearing that you had a positive experience with our services at Primary Residential Mortgage, Inc. is the best thing we could hope for! Your review means a lot to us. Thank you for trusting us with your mortgage needs. Looking forward to serving you again in the future.
Sarah Ulrich
November 28, 2023
A very odd, confusing, and stressful situation was made as easy and painless as could be by Keith's careful guidance and diligent work. Keith and Mike stayed on top of everything, making sure that it was all completed on time, which was exactly what I needed as a first time homebuyer. All of this, as well as stepping in and professionally advocating for me in an adverse situation with an uncooperative seller, was truly above and beyond. I couldn't have asked for better.
Sarah Ulrich
November 28, 2023
A very odd, confusing, and stressful situation was made as easy and painless as could be by Keith's careful guidance and diligent work. Keith and Mike stayed on top of everything, making sure that it was all completed on time, which was exactly what I needed as a first time homebuyer. All of this, as well as stepping in and professionally advocating for me in an adverse situation with an uncooperative seller, was truly above and beyond. I couldn't have asked for better.
Sarah U
December 8, 2023
A very odd, confusing, and stressful situation was made as easy and painless as could be by Keith's careful guidance and diligent work. Keith stayed on top of everything, making sure that it was all completed on time, which was exactly what I needed as a first time homebuyer. All of this, as well as stepping in and professionally advocating for me in an adverse situation with an uncooperative seller, was truly above and beyond. I couldn't have asked for better.
Reply from Keith Zwickl: I am truly humbled by your kind words, Sarah. It was my pleasure to guide you through this process and ensure everything was completed on time. Your satisfaction is my top priority, and I'm glad I was able to assist during the uncooperative situation with the seller. Your positive experience as a first-time homebuyer is exactly what we strive for at Primary Residential Mortgage, Inc. Thank you for your trust and the fantastic rating. Please don't hesitate to reach out if you have any further needs.
Shauna R
November 26, 2023
Working with Gerald is always a pleasure. PRMI is always on top of their loans!
Reply from Gerald Heiderscheit: Thank you very much for your positive review, Shauna! I'm thrilled to hear that your experience with us at Primary Residential Mortgage, Inc. has been consistently positive. We make it our commitment to stay on top of our loans and provide the best service for our customers. Look forward to working with you again in the future.