Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1265 Review(s)
4.82
Linette M
April 15, 2024
Was a long process and Matt got me thru
Shakiah D
April 2, 2024
It was a pleasure!!
Reply from John Thomas: Thank you so much, Shakiah, for the 5-star rating and your kind words. It was a pleasure working with you too. Here at Primary Residential Mortgage, Inc, we strive to provide the best possible service to our customers, and I'm glad to hear that we hit the mark for you. Please don't hesitate to reach out if you ever need anything in the future!
Olaide B
March 27, 2024
Matthew was very patient with us and professional as well. He has our best interest which I really appreciate.
Reply from Matthew Victoria: I'm delighted to hear that you had a positive experience with me at Primary Residential Mortgage, Inc., Olaide. Ensuring your best interest is my top priority, so I'm pleased to know that my efforts have been appreciated. Thank you for your kind words and the 5-star rating. It was a pleasure to work with you!
Opeyemi O
March 26, 2024
Always a great experience working with Mathew
Reply from Matthew Victoria: I greatly appreciate your kind words, Opeyemi. It's always a pleasure working with you and providing the best service possible. Your satisfaction is my top priority. I'm thrilled to hear that you had a great experience with me at Primary Residential Mortgage, Inc. Thank you for the high rating. It affirms the hard work I put in every day. Please feel free to reach out again anytime you need assistance.
Jose A M
March 24, 2024
The whole John Thomas team was extraordinary! They answered every question we had and reassured us everything was going to be ok. It was also a smooth transition
Reply from John Thomas: I'm thrilled to hear that you found our service exceptional, Jose! Your positive feedback truly means a lot to me and my team at Primary Residential Mortgage, Inc. We aim to provide the best service and smooth transitions for all our clients. Thank you for rating us 5 stars, and we're always here to answer any questions you may have in the future.