Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
683 Review(s)
4.96
Daniel E R
January 17, 2024
Our experience with John was OUTSTANDING and on point! I highly recommend personally asking for him. He was professional and kept my wife and I were updated throughout the whole process in a proficient and professional manner. Highly recommend using their services. Daniel Rollins
Reply from John Scapin | Production Manager/Loan Officer | Primary Residential Mortgage, Inc.: Thanks so much Dan. You guys were a pleasure to work with!!! Hope you enjoy your home😀😀😀
Leah M R
January 16, 2024
This is our third experience purchasing a home and the first moment we contacted John through the last interaction he has been amazing. He was professional, prompt and very knowledgeable about the processes. He was also extremely helpful in making sure to send us reminders on documents we had to sign as well as keeping us updated on the timelines and even helped recommend a local insurance agency. One of the best experiences I've encountered.
Reply from John Scapin | Production Manager/Loan Officer | Primary Residential Mortgage, Inc.: You guys were awesome to work with; I hope you enjoy your home and I am always here for you with anything you may need!!!!!
TANYA G
January 1, 2024
Thank you!
Sydny Morrow
December 20, 2023
Brandon went to bat for us every single time! He explained everything twenty times over if we needed it. Brandon got us deals and helped every step of the way. He is a master of his craft! He and his team were exceptional, caring, and the best in Pensacola.
Sydny Morrow
December 20, 2023
Brandon went to bat for us every single time! He explained everything twenty times over if we needed it. Brandon got us deals and helped every step of the way. He is a master of his craft! He and his team were exceptional, caring, and the best in Pensacola.