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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

531 Review(s)
4.95
Anthony Z February 12, 2022
Great and responsive!!!
Amanda Nichole L February 7, 2022
Michael went above & beyond throughout the entire process. His response time was immediate & he provided continuous updates. I truly appreciate all his hard work.
Gregory Horvath January 18, 2022
Mr John Scapin is an exceptional Production Manager and Loan Officer, and it was our extreme pleasure to have had the privilege to work with him every step of the home purchasing process. I am USAF/military veteran, and after 30 years of service, moving and deploying all around the world, my wife and were finally ready to retire, downsize and move back home to Florida. Mr Scapin was first introduced to us by our very first realtor in Pensacola Florida nearly a year ago. And for the next year, John stuck by us every frustrating step of the way as we endured a hot sellers' market, and journey that would take us from Pensacola in the panhandle, all the way southeast to Daytona, back west to Cedar Key, down the coast to Homosassa and ultimately back up to Inglis Florida. And despite having several homes slipping away from under us due to one reason or another (cash or highest-bidder offer, unfavorable home inspection), we were finally able to secure a lake house that we fell in love with. And through it all, John was still right there ready, willing, and able to guide us through the complex world of closing on our home. And for all these reasons, my wife and I are incredibly grateful for Mr John Scapin and his team at Primary Residential Mortgage. Thank you so much for having such a consummate professional and personal member on your team. He truly made us feel like family and always knew that he had our back. God bless, Greg and Patricia
Gregory J H January 18, 2022
Mr John Scapin is an exceptional Production Manager and Loan Officer, and it was our extreme pleasure to have had the privilege to work with him every step of the home purchasing process. I am USAF/military veteran, and after 30 years of service, moving and deploying all around the world, my wife and were finally ready to retire, downsize and move back home to Florida. Mr Scapin was first introduced to us by our very first realtor in Pensacola Florida nearly a year ago. And for the next year, John stuck by us every frustrating step of the way as we endured a hot sellers' market, and journey that would take us from Pensacola in the panhandle, all the way southeast to Daytona, back west to Cedar Key, down the coast to Homosassa and ultimately back up to Inglis Florida. And despite having several homes slipping away from under us due to one reason or another (cash or highest-bidder offer, unfavorable home inspection), we were finally able to secure a lake house that we fell in love with in Inglis Florida, near Crystal River. And through it all, John was still right there ready, willing, and able to guide us through the complex world of closing on our home. And for all these reasons, my wife and I are incredibly grateful for Mr John Scapin and his team at Primary Residential Mortgage. Thank you so much for having such a consummate professional and personal member on your team. He truly made us feel like family and always knew that he had our back. God bless, Greg and Patricia Horvath
Destin Culberson January 18, 2022