Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
692 Review(s)
4.96
Laura A C
March 7, 2024
As first time buyers John made the experience so easy! John answered every question we had very quickly and “dumbed” everything down so it was all easy to understand. I would gladly recommend him to every buyer.
Reply from John Scapin | Production Manager/Loan Officer | Primary Residential Mortgage, Inc.: Thanks so much Laura!!
SAUL V
March 4, 2024
Working with Brandon is alway a smooth and unique experience. Customers feel comfortable talking with him and the best is that Brandon is the only lender that goes to his closing = )
Reply from Brandon Scapin | Loan Officer | Primary Residential Mortgage, Inc.: Thank you Saul, always a pleasure to work with you too, great at finding the perfect home :) and yes, I am at those closing friend!
Kelley Fair M
March 2, 2024
John answered all my questions clearly and concisely. He made the whole process so very easy! Thank you John!
Reply from John Scapin | Production Manager/Loan Officer | Primary Residential Mortgage, Inc.: Thanks Kelley enjoyed working with you!!!
Daniel G
March 2, 2024
Communication is a must for me to do business with anyone and Brandon far exceeded my expectations. Was a pleasure to work with you.
Reply from Brandon Scapin | Loan Officer | Primary Residential Mortgage, Inc.: Thank you Dan, I appreciate getting to work with y’all both. And I’m glad I was able to exceed your expectations, that is the standard I strive for! If y’all ever need anything I am always here
Janaikha Nikki G
February 20, 2024
Always enjoy working with Brandon and Michael! This team is well-versed in FHA loans also and will never hesitate to recommend clients to PRMI. Great job always!
Reply from Brandon Scapin | Loan Officer | Primary Residential Mortgage, Inc.: Thank you Nikkie, it is always a pleasure to work with you getting our clients set up in their new home! Teamwork!