Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
88 Review(s)
4.99
Heather Comstock P
February 28, 2024
Brian is the best!
Reply from Brian Kesler: Thank you so much for your kind words, Heather. I'm really pleased to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. Your satisfaction is our top priority and your 5-star rating really reinforces this. It was a pleasure working with you. If you have any more needs in the future, please don't hesitate to reach out. Best, Brian Kesler.
Franklin M
January 25, 2024
I appreciate your continued updates throughout the whole transaction. Very helpful
Reply from Brian Kesler: Thanks Franklin. It was great seeing you after all these years. Let me know if i can ever help you with your buyers. I promise to deliver the same level of service and communication!
Marc M
January 17, 2024
Brian did a great job! He made our lives a lot easier and handled a tricky situation with ease.
Reply from Brian Kesler: Thank you so much for the stellar review, Marc! I'm thrilled to hear that I was able to make your experience with Primary Residential Mortgage, Inc. smoother. Tricky situations are part of the job, and I'm glad I could help navigate through it successfully. I'm always here if you need anything else. Thanks for trusting me with your business!
Meagan Zinzi G
January 16, 2024
He was patient understanding, able to give information, no matter the time of the night or day
Reply from Brian Kesler: I'm thrilled to know that you were satisfied with the service provided, Meagan. Your kind words truly mean a lot. Being there for my clients, regardless of the time, and providing them with all the necessary information is an integral part of my job at Primary Residential Mortgage, Inc. I hope to work with you again in the future. Thank you for the 5-star review!
Jeanne T
January 15, 2024
Brian is a top notch professional and gets the job done on time!
Reply from Brian Kesler: I'm absolutely delighted to hear that you had a positive experience, Jeanne. Your kind words reaffirm why I love doing what I do at Primary Residential Mortgage, Inc. Ensuring jobs are done on time and providing top-notch service is always my highest priority. Thank you for taking the time to share your feedback and for the stellar 5-star rating. I appreciate the opportunity to serve you and look forward to any future mortgage needs you may have.