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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

88 Review(s)
4.99
Nicole B July 9, 2023
Brian helped us quickly and expertly and we were satisfied with the rate. It was the second time he helped us in as many years.
Reply from Brian Kesler: I'm extremely grateful for your kind words and 5-star rating, Nicole. It was my pleasure to serve you for the second time and I'm glad to hear you were satisfied with the rate. Your trust in me and Primary Residential Mortgage, Inc. means a lot. Looking forward to assisting you in the future as well.
Heather C July 8, 2023
Brian rocks so hard!
Reply from Brian Kesler: Thanks for the great review, lol
Dawn S July 2, 2023
Brian, thank you so much for a smooth transaction. Your team was very responsive. Thank you for always picking up the phone and returning emails. Great transaction , smooth from start to finish.
Reply from Brian Kesler: Sorry for the delay in responding. Just wanted to say thank you for the review! Please keep us in mind if we can help any friends, family, members, or co-workers, etc.... Thanks!
Jennifer P. W June 22, 2023
The is the second time we have worked with Brian to buy a home and it’s been perfect every time. He communicates clearly and in a timely manner and has a great team! He is professional and kind and makes the process as easy as it can be.
Reply from Brian Kesler: Thank you so much for the kind words, Jennifer! It was a pleasure working with you and Scott and I'm so glad to hear that my team and I were able to make the process as easy as possible. I appreciate your support!
Melissa M. S June 21, 2023
My situation was a but tricky since I am not working this year and have worked the 15 years prior overseas-- he was determined to make things work for me. He was also very responsive while I was looking for homes and super quick to give me the financials for the houses I was interested in. He was very personable and communicative throughout the process and I know he will be super helpful in the future should I choose to refinance.
Reply from Brian Kesler: Thank you, Melissa, for your kind words. I'm so glad I was able to help you through the homebuying process despite the tricky situation. I'm always here to help you with any future financial needs and I'm always available to answer any questions you may have. Again, thank you for choosing Primary Residential Mortgage, Inc. and for your kind review.