Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
660 Review(s)
4.97
Lindsey M
February 15, 2024
Everything was perfect!
Reply from Chad Bernard: I sincerely appreciate your positive feedback, Lindsey. It's fantastic to know that you had a perfect experience with us at Primary Residential Mortgage, Inc. We are committed to maintaining this standard of service for our valued clients. Thank you once again for your 5-star review!
Daniel T S
February 14, 2024
Chad was extremely helpful, kind, and knowledgeable throughout this entire process and made it as smooth and easy as possible. We couldn’t recommend him enough!
Reply from Chad Bernard: I'm truly appreciative of your kind words, Daniel. It was a pleasure assisting you, and your positive feedback means a lot to me. Knowing I was able to make the process smooth and easy for you validates the hard work we put in at Primary Residential Mortgage, Inc. Please don't hesitate to reach out if you have any further needs. Cheers to your new venture, and thank you for the high recommendation!
Jamie M
February 5, 2024
Everything was great! Thanks again for a smooth transaction
Corey A B
January 5, 2024
Jeff was the best part of this process he educated me in things I need to do for long term success and sustainability, knowledge is key! He is professional and kind and patient. What a blessing , we will be telling everyone about our wonderful experience. Thank you Jeff for truly making this a great experience for me and teaching us in the process. That you can’t get just anywhere thanks again!!
Reply from Jeffrey Hujo: I'm truly humbled by your kind words, Corey. Your satisfaction is my top priority and I'm delighted to hear that you found value in the service I provided. It was a pleasure guiding you through the process and sharing my knowledge to ensure your long-term success and sustainability. Thank you for taking the time to share your wonderful experience. It's clients like you that make my job incredibly rewarding. I look forward to the opportunity to serve you in the future. Once again, thank you for choosing Primary Residential Mortgage, Inc. and for your glowing review.
Austin J S
January 5, 2024
Nothing to improve. He guided us first time home buyers through the process and knew what he was doing, couldnt ask for more from your loan officer. Appreciated all the work hes done for us
Reply from Chad Bernard: I'm grateful for your kind words, Austin. It was an absolute pleasure guiding you through the process of buying your first home. I always strive to make sure my clients feel confident and informed every step of the way, and I'm thrilled that you were satisfied with my services. Your feedback means a lot to me and the team here at Primary Residential Mortgage, Inc. Don't hesitate to reach out if you ever need assistance in the future. Best wishes on your new home! - Chad Bernard