Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
662 Review(s)
4.97
Howard J S
May 10, 2024
Very responsive to all my questions. Provided his professional experience to close on my home smoothly and on time.
Connie R
May 6, 2024
Great job!
Lisa A P
April 29, 2024
Chad not only listened to my concerns and questions but actually HEARD me. He was patient and explained everything to me, so I was comfortable with the process.
Reply from Chad Bernard: I'm thrilled to hear that you felt comfortable throughout the process, Lisa. That's always my aim. Your feedback means a lot to me and the team at Primary Residential Mortgage, Inc. I'm always here to listen and help with any questions or concerns you may have. Thanks for the 5 star review!
David G
April 23, 2024
Chad is the best! Clients have a great experience and positive memories of the process. Chad brings all parties into the communication loop during a transaction - Ie title co and admins
Reply from Chad Bernard: I'm incredibly grateful for your feedback, David! Ensuring a smooth transaction and positive experience for all parties involved is always my top priority. I'm thrilled to hear that you appreciated the level of communication throughout the process. Thank you for choosing Primary Residential Mortgage, Inc., and for the stellar 5-star rating. It was a pleasure working with you!
Amy Pederson
April 20, 2024
Chad and his team were amazing and went above and beyond for me to help me get into my home in Ohio. I really appreciate everything he did for me. I recommend him to anyone looking to buy a new home!