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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

660 Review(s)
4.97
Axel A C February 29, 2024
Just great to work with you. Will pass your name on if anyone is looking.
Reply from Jeffrey Hujo: I'm truly grateful for your kind words, Axel. It was a pleasure working with you as well. Your willingness to spread the word about your positive experience with me and Primary Residential Mortgage, Inc. is hugely appreciated. Looking forward to assisting your friends and family in the future. Thanks for the stellar review!
Kristen A C February 29, 2024
My husband and I had worked with Jeff in 2006 and he made it possible for us to own our first home. Jeff is thorough, he is informative and up front. He leaves nothing unexplained. It was a pleasure to do business with him.
Reply from Jeffrey Hujo: I'm truly grateful for your kind words, Kristen. It was my pleasure to assist you and your husband in 2006, and it remains my pleasure to ensure you're informed and comfortable throughout the process. Your satisfaction fuels my dedication towards my work at Primary Residential Mortgage, Inc. Thank you for taking the time to write this wonderful review and for giving me a 5-star rating. I look forward to working with you again in the future.
Brett B February 27, 2024
Jeff provided professional and timely service for the transaction.
Jennifer Roberts February 25, 2024
I’m impressed with Chad. He always made sure to explain the process every step of the way and didn’t hesitate to respond to the slightest, sometimes repetitive question. He work with our realtor to ensure closing was on track and moving smoothly forward. Chad’s personality was as important to us as his professional proficiency. We enjoyed talking to Chad. He definitely knew how to relate to us and our personalities and that made us feel comfortable. We purchased a home before, yet didn’t remember the process, so it was great to have Chad walk us through. I highly recommend Chad Bernard. Legit.
Jennifer L R February 25, 2024
I’m impressed with Chad. He always made sure to explain the process every step of the way and didn’t hesitate to respond to the slightest, sometimes repetitive question. He work with our realtor to ensure closing was on track and moving smoothly forward. Chad’s personality was as important to us as his professional proficiency. We enjoyed talking to Chad. He definitely knew how to relate to us and our personalities and that made us feel comfortable. We purchased a home before, yet didn’t remember the process, so it was great to have Chad walk us through. I highly recommend Chad Bernard. Legit.
Reply from Chad Bernard: Thank you very much, Jennifer, for your kind words and the 5-star review. I'm thrilled to know you felt comfortable throughout the process, as that is always a top priority for me. It was a pleasure to guide you through the home buying journey and answer all your questions, no matter how repetitive they might have seemed. I'm glad I was able to make the process smoother working along with your realtor, ensuring that everything was on track for closing. I believe transparency and clear communication are key to a successful transaction. Your feedback is greatly appreciated and will help me continue to provide the best service to all my clients. I wish you many years of happiness in your new home! Thanks again for recommending me! Remember, I'm here for you if you ever need anything in the future.