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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

660 Review(s)
4.97
Nicole C. Addington April 9, 2024
Very informative and responsive!
Nicole C A April 9, 2024
Jeff was extremely responsive, informative and available when I had questions
Reply from Jeffrey Hujo: I sincerely appreciate your kind words and perfect rating, Nicole. It was my pleasure to assist you and ensure you had access to all the necessary information to make the best decision. Please do not hesitate to reach out if you have further questions in the future. Your satisfaction is our top priority at Primary Residential Mortgage, Inc. Thank you again for your feedback!
Madelyne F April 8, 2024
Absolutely wonderful to work with you!
Reply from Chad Bernard: I'm so glad to hear that you had a positive experience, Madelyne! It was an absolute pleasure to work with you as well. Here at Primary Residential Mortgage, Inc. we always strive to provide the highest level of service. Thank you for your kind words and outstanding rating. Looking forward to assisting you again in the future.
William M H April 7, 2024
Chad Bernard was awesome! He was quick, efficient and professional with every aspect of my deal. 10 out of 10 would recommend Chad for anyone looking for a mortgage loan.
Reply from Chad Bernard: I greatly appreciate your kind words and the time you took to share your experience, William. I'm thrilled to hear you felt well taken care of throughout your entire mortgage loan process. Your recommendation means the world to me. Remember, I'm always here for any of your mortgage needs. Thank you again for the 5-star review!
Thomas R J March 30, 2024
Chad was very knowledgeable and helpful. He made the process very easy and stress free.
Reply from Chad Bernard: I'm genuinely grateful for your positive feedback, Thomas. I'm thrilled to hear that you found the process easy and stress-free. Helping clients like you navigate through the mortgage process is always my aim at Primary Residential Mortgage, Inc. Thanks for trusting me with your business, and should you need any further assistance, don't hesitate to reach out.